Technical Service Engineer (Dispenser System)

PT Sika Indonesia; Cileungsi; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

PT Sika Indonesia is seeking a Technical Service Engineer for Dispenser Systems at our Bogor/Cileungsi base. The role focuses on supervising dispenser operations, coordinating with other departments to ensure timely delivery, and delivering daily technical support to customers and sales teams.

The ideal candidate has an engineering degree and 2+ years of related experience, strong English, a valid SIM A license, and willingness to travel as needed.

Qualifications

• Bachelor's degree in an engineering discipline (Civil, Electrical or Mechanical).
• 2+ years of experience with concrete batching plants, dosing systems, pumps, automation, or related construction chemicals is a plus.
• Strong verbal and written English; able to communicate with cross-functional teams.

Responsibilities

• Supervise the team to meet job order specifications, standards, and procedures for admixture dispensers.
• Coordinate with departments to ensure timely product delivery and high customer satisfaction.
• Provide daily technical support to customers, sales, and operations for equipment systems and issues.
• Respond to inquiries, analyze problems, and restore equipment operations promptly.
• Support process improvements to enhance operational efficiency and delivery.

Skills

Team supervision

Customer support

English proficiency

Driving license

Travel readiness

Education

Bachelor’s degree in Civil, Electrical or Mechanical Engineering

Job description

Technical Service Engineer (Dispenser System)

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Job Description

As a Technical Service Engineer (Dispenser System), you will be responsible for ensuring smooth and efficient operations related to our admixture dispenser systems. Your key responsibilities include:

• Supervising the team to meet job order specifications, standards, and procedures for admixture dispensers.
• Coordinating effectively with relevant departments to ensure timely product delivery, enhancing operational efficiency and customer satisfaction.
• Supervise the team to meet job order specifications, standards, and procedures for admixture dispensers.
• Provide daily support for customers, sales teams, and operation team regarding equipment systems, including responding to inquiries, analyzing issues, and restoring equipment operations promptly.
• Coordinate with relevant departments to ensure timely product delivery, operational efficiency, and customer satisfaction.

Qualifications

Job Requirements:

• Bachelor’s degree (S1) in Civil Engineering, Electrical Engineering, Mechanical Engineering.
• Minimum of 2 years experience with concrete batching plants, dosing system, pumps, automation system or construction chemicals will be an advantage
• Proven ability to supervise and monitor teams to deliver exceptional customer satisfaction in admixture dispenser operations and product delivery.
• Good communication skills and working proficiency in English
• Valid SIM A driving license.
• Willingness to travel is necessary to meet job responsibilities and organizational needs.

Additional Information

Trust is the most important thing for us. We trust in the capabilities of all our Sika team members and reward them with above average freedom and empowerment - every day

The chance to bring new ideas, interesting areas for development, and taking responsibility early on are some of the key factors that drive Sika's pioneering spirit

Sika is a great employer - especially for people who are interested in communicating across cultures. To find out more about what it's like to work for Sika you can find out more about us herehttps://www.sika.com/en/career/why-work-at-sika.html.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Chemicals & Plastics Manufacturing 101-1,000 employees

PT Sika Indonesia, a worldwide leader in construction chemical, construction industries such as transportation and infrastructure, power industry, water industry, manufacturing industry, commercial and residential buildings, ready mixed concrete and pre-cast concrete production

For suppport our expansion project, currently seeking an exceptional individual to fill the following position based at our head office in Cileungsi, Bogor. The position below offers excellent long-term career prospects and an attractive remuneration package.

PT Sika Indonesia, a worldwide leader in construction chemical, construction industries such as transportation and infrastructure, power industry, water industry, manufacturing industry, commercial and residential buildings, ready mixed concrete and pre-cast concrete production

For suppport our expansion project, currently seeking an exceptional individual to fill the following position based at our head office in Cileungsi, Bogor. The position below offers excellent long-term career prospects and an attractive remuneration package.

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