Technical Engineer

SmartRecruiters, Inc.; Cileungsi; Presencial; IDR 133.920.000 - 234.360.000; Jornada completa

Descripción de la vacante

Sika Indonesia is seeking a highly skilled Technical Engineer to join our Channel Distribution team, providing on-site technical support for the VM Residential segment and Sika Pro Centers across Indonesia.

You will travel extensively, delivering hands-on demonstrations, contractor training, and ensuring high-quality technical solutions for customers and distributors.

Formación

• Bachelor’s degree in Civil Engineering.
• Minimum 3 years of proven working experience in a similar role within the construction chemicals or general construction industries.
• Strong knowledge of construction materials and application methods.
• Computer literate and proficient in standard office applications.

Responsabilidades

• Provide hands-on, on-site technical support and product training.
• Execute product mock-ups, training, and QC modules for VM Residential and Sika Pro Centers.
• Conduct rigorous product testing and external comparisons.
• Develop targeted improvement plans to ensure high quality technical support.
• Identify opportunities for process optimization, cost reduction, and productivity gains.
• Collaborate with cross-functional teams to resolve field technical issues.

Conocimientos

Technical knowledge of construction材料

Educación

Bachelor's Degree in Civil Engineering

Herramientas

MS Office

Descripción del empleo

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024

About the Role:

We are seeking a highly skilled and mobile Technical Engineer to join our Channel Distribution team. You will play a critical role in driving our business expansion, specifically providing expert technical support for the Vertical Market (VM) Residential segment and Sika Pro Centers across Indonesia. If you have a strong civil engineering background, a passion for product training, and love working directly in the field with contractors and distributors, this is the perfect role for you.

Key Responsibilities (Job Description):

• Customer & Field Support: Support customers and distributors by providing hands-on, on-site technical support, product training, and comprehensive introductions to Sika Systems and Products.
• Segment Expansion: Execute product mock-ups, conduct applicator/contractor training, and create QC Modules specifically targeting the Vertical Market (VM) Residential segment and Sika Pro Centers.
• Product Testing: Conduct rigorous product testing (both internal product development and external competitor comparisons) on a regular basis.
• Quality & Continuous Improvement: Develop and implement targeted improvement plans to address identified operational gaps, ensuring the absolute highest quality of technical support delivery.
• Process Optimization: Proactively identify opportunities for process optimization, cost reduction, and increased productivity in the delivery of technical solutions.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams to deeply analyze customer feedback, track performance, and resolve recurring technical issues or challenges in the field.

Candidate Requirements (Qualifications):

• Education: Minimum Bachelor’s Degree (S1) majoring in Civil Engineering.
• Experience: Minimum 3 years of proven working experience in a similar role within the construction chemicals or general construction industries.
• Technical Skills:
  • Strong technical knowledge of construction materials and application methods.
  • Computer literate and proficient in standard office applications.
• Soft Skills:
  • Excellent interpersonal and communication skills, with the ability to converse effectively in both Bahasa Indonesia and English.
  • Strong negotiation skills and the ability to handle customer objections professionally.
• Mobility: Highly mobile and strictly willing to travel across Indonesia as required by business and project needs