Technical Project Support (Freelance)

Pengiklan Anonim; Jakarta Pusat; Hybrid; IDR 137,760,000 - 247,968,000; Part time

Job summary

Pengiklan Anonim is seeking a Technical Project Support (Freelance Part Time) to assist management and consultants in pre-sales, discovery calls, and product demos for prospects and clients, both on-site and online.

You will gather requirements, map processes, configure systems, develop test scenarios, support UAT, and help with migration, training and documentation. Must have IT background, Excel/Power BI/SQL skills, and ready to travel. NDA required.

Qualifications

• Diploma (D3) or Bachelor’s degree (S1), preferably with IT background.
• Experience in pre-sales and implementation of business applications/software.
• Highly proficient in Ms Excel and Process Mapping/Project Management tools.
• Knowledge of Power BI and SQL preferred.
• Willing to travel to client locations for on-site assignments.
• Highly disciplined, responsible, and punctual in executing agreed assignments.
• Professional demeanor and business attire in client interactions.
• Confident with strong communication and presentation skills.
• Good English communication skill is a plus.
• Willing to sign Non-Disclosure Agreement (NDA) and maintain strict confidentiality of company, client and external data.

Responsibilities

• Accompany and support Management/Consultants in meetings, discovery calls, and product demos with prospects/customers/external stakeholders, both on-site and online.
• Gather and document business requirements (BRD).
• Create business process maps, swimlane, As-Is and To-Be Process flowcharts/BPMN using process mapping tools.
• Conduct workflow analysis and map customer needs to product features (fit-gap analysis).
• Configure systems according to requirements: organizational structure, roles & permissions, approval workflows, and notifications.
• Develop test scenarios/test cases, perform functional testing, prepare and support UAT until sign-off.
• Support and oversee migration, cut-over, go-live and hyper care processes; document issues/bugs for escalation.
• Create user documentation and provide training to customers/users.
• Collect, cleanse, process, validate, analyze data and documents and present in reports/dashboards.
• Maintain professional communication with prospects/customers/external parties; protect confidentiality of the customers and third party's data.

Skills

Communication

Presentation skills

Pre-sales experience

Implementation experience

Education

Diploma or Bachelor's degree

Tools

MS Excel

Power BI

SQL

Process Mapping tools

Job description

Technical Project Support (Freelance Part Time) supporting management and consultants in business meetings, discovery calls, product demos with prospective customers, customers and external stakeholders, both face-to-face and online. The role also involves all related activities during pre-sales and implementation.

Key responsibilities

Accompany and support Management/Consultants in business meetings, discovery calls, and product demos with prospects/customers/external stakeholders, both on-site and online

Gather and document business requirements (BRD)

Create business process maps, swimlane, As-Is and To-Be Process flowcharts/BPMN using process mapping tools

Conduct workflow analysis and map customer needs to product features (fit-gap analysis)

Configure systems according to requirements: organizational structure, roles & permissions, approval workflows, and notifications

Develop test scenarios/test cases, perform functional testing, prepare and support User Acceptance Testing (UAT) until sign-off

Support and oversee migration, cut-over, go-live and hyper care processes; document issues/bugs for escalation

Create user documentation and provide training to customers/users

Collect, cleanse, process, validate, analyze data and documents and present in reports/dashboards

Maintain professional communication with prospects/customers/external parties; protect confidentiality of the customers and third party's data

About you

Minimum Diploma (D3) or Bachelor's degree (S1), preferably with IT background

Experience in pre-sales and implementation of business applications/software

Highly proficient in Ms Excel and Process Mapping/Project Management tools

Knowledge of Power BI and SQL preferred

Willing to travel to client locations for on-site assignments

Highly disciplined, responsible, and punctual in executing agreed assignments

Professional demeanor and business attire in client interactions

Confident with strong communication and presentation skills

Good English communication skill is a plus

Willing to sign Non-Disclosure Agreement (NDA) and maintain strict confidentiality of company, client and external data

About us

The company operates in the consulting and business software services.