Technical Content Writer

Vector Consulting Group; Indonesia; On-site; IDR 111,441,000 - 185,736,000; Full time

Job summary

Vector Consulting Group, India’s leading management consulting firm, is seeking a skilled Technical Writer for our product team. You will transform complex software specifications into clear manuals, guides, and SOPs, collaborating with product teams to ensure accuracy and usability.

Based at our Thane office, this five-day on-site role offers opportunities to learn, grow, and contribute to release notes and documentation for new software launches.

Qualifications

• 3+ years of experience in technical writing for software.
• Proven ability to produce manuals, how-to guides, and SOPs.
• Experience collaborating with product teams.

Responsibilities

• Create user manuals and technical documentation.
• Collaborate with product team to ensure accuracy of content.
• Maintain documentation to reflect software updates and releases.
• Produce visuals like diagrams and screenshots to aid understanding.
• Incorporate user feedback to improve usability.
• Own release notes and documentation for product launches.

Skills

Strong English writing

Technical writing

Team collaboration

Attention to detail

Education

Bachelor's degree in English/Technical Writing/Communications/CS

Tools

Confluence

MadCap Flare

Adobe FrameMaker

GitHub

Snagit

Lucidchart

Job description

Vector Consulting Group is India’s largest home-grown management consulting firm. Since 2006, Vector has leveraged the principles of Scientific Systems Thinking to develop practical, high-impact solutions across domains and sectors. This, combined with the unique 'Skin-In-The-Game' approach to management consulting, has ensured that its 400+ clients achieve excellence and set new benchmarks in their industry segments.
Extending this impact globally, Vector has a strategic tie-up with TIS Inc., a US$4 billion Japanese company. With offices in India and Indonesia, we currently run projects across 10+ countries.

We are looking for a skilled Technical Writer to join our product team. You will be responsible for creating high-quality, comprehensive user manuals and technical documentation that make our software easy to understand and operate. Your goal is to improve the user experience by transforming intricate technical specifications into clear, actionable guides.

Role & Responsibilities

• Documentation Creation: Plan, research, and write clear user manuals, "how-to" guides, and SOP for our software.
• Team Collaboration: Partner with product team to understand new features and ensure technical accuracy in all content.
• Content Maintenance: Regularly review and update existing documentation to reflect software updates, new releases, and changes in functionality.
• Visual Communication: Create or collaborate on visual aids like diagrams, screenshots, flowcharts, and instructional videos to enhance user comprehension.
• User Feedback Integration: Collect and analyze user feedback to identify areas where documentation can be improved for better usability.
• Release Management: Own the production of release notes and documentation for every product launch cycle.
• Technical Aptitude: Ability to quickly learn complex technical concepts, including basic understanding of the Software Development Life Cycle (SDLC).
• Writing Mastery: Exceptional command of English with the ability to write in an explanatory and procedural style for both technical and non-technical audiences.
• Attention to Detail: Meticulous eye for consistency, grammar, and technical accuracy.

Tool Proficiency: Experience with standard authoring and documentation tools like -

Publishing: Confluence, MadCap Flare, or Adobe FrameMaker.
Version Control: Git or GitHub.
Visuals: Snagit, Lucidchart, or similar screen-capture/diagramming software.

What’s on Offer

• Opportunity to learn & to grow with a rapidly growing consulting firm.
• One of the best organization cultures in the industry.
  

Required Experience

Proven experience (typically 3+ years) in technical writing, specifically for software products.

Qualification

Bachelor’s degree in English, Technical Writing, Communications, Computer Science, or a related field.

Compensation

Competitive salary as per the market.

Work Arrangement & Location

This is a five-day work-from-office role based out of our Thane office.