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DoGo Power is seeking a Presales Phase Technical Solution & Business Support lead in Jakarta to closely collaborate with the sales team, capture customer requirements, and shape feasible technical service proposals. You will oversee design reviews, cost estimations, and risk mitigation to ensure compliance with local standards and client expectations.
The role expands to onsite delivery leadership for installation, commissioning, acceptance, and end-user training.
Presales Phase (Technical Solution & Business Support) Act as the key technical resource and work closely with the sales team in customer technical discussions to accurately capture customer requirements and application scenarios.
Lead or review the design of project delivery and service solutions to ensure technical feasibility, safety, and compliance with local standards.
Be responsible for service cost estimation and prepare professional, clear technical service proposals to support sales contract execution.
Complete project delivery risk assessment and propose initial delivery strategies and plans.
Project Implementation Phase (Onsite Delivery & Customer Empowerment) Serve as the primary onsite technical lead and delivery coordinator to oversee the full process of project installation, commissioning and acceptance.
Provide detailed technical guidance and installation supervision for onsite subcontractors or customer teams to ensure construction complies with design specifications and workmanship standards.
Lead system poweron, parameter configuration, joint commissioning and performance testing, and resolve various onsite technical issues.
Organize internal and customeroriented final acceptance to guarantee system performance meets specifications.
Deliver comprehensive training for endcustomers and O&M teams covering system operation, routine maintenance and safety procedures.
Operation & Maintenance Support Phase (Technical Assurance & Value Continuity) Act as a secondline technical support specialist to provide remote technical guidance for frontline service teams and customers, diagnose and resolve complex technical issues.
Lead or participate in troubleshooting of major onsite failures and develop rootcause corrective solutions.
Carry out or supervise periodic onsite preventive inspections as required, and deliver professional inspection reports.
Collect and analyze project operational data to provide feedback for product iteration and service improvement.
Job Qualifications
Education & Experience
College diploma or above, majoring in Electrical Engineering, Automation, Energy and Power Engineering or other relevant disciplines.
Minimum 3year working experience in project delivery, technical support or R&D within the newenergy sector (energy storage, photovoltaic, microgrid), including at least 1year experience independently managing mediumsized or larger onsite projects.
Indepth understanding of microgrid / energystorage system architecture; familiar with core components including PCS, BMS and EMS.
Proficient in reading and reviewing electrical drawings, and skilled in system commissioning.
Capable of preparing technical solutions, conducting cost estimation, generating quotations, identifying technical & delivery risks and proposing mitigation measures; able to perform onsite fault diagnosis, deliver technical training for customers and subcontractors, and produce technical documents such as acceptance reports, inspection reports and failure analysis reports.
Project Management
Solid projectmanagement mindset; capable of developing and tracking project plans with professional tools (e.g. MS Project, Gantt charts). PMP or equivalent certification is preferred.
English as a working language for technical discussions, solution documentation and email correspondence.
Personal Attributes
Strong customerservice awareness, high problemsolving initiative, excellent crosscultural communication skills and resilience under pressure. Willing to take frequent overseas business trips or work overseas on a longterm basis.