Tech Sr. Solution Manager Track & Trace

PT HM Sampoerna Tbk.; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 90,000,000 - 150,000,000; Full time

Benefits offered by this job

Inclusive culture

Global opportunities

Professional growth

Smoke-free future mission

Job summary

Philip Morris International (PMI) is seeking a Tech Sr. Solution Manager – Track & Trace to lead the global deployment team responsible for delivering compliant, scalable, and future-ready Track & Trace solutions across markets, factories, and product categories.

You will align priorities with PMI Tech strategy and regulatory commitments, and drive execution with cross-functional teams and external partners.

Qualifications

• 8+ years of experience in IT, solution management, technology delivery or product management in a global organization.
• Strong expertise in Track & Trace, serialization, regulatory-driven supply chain solutions or related manufacturing and logistics technologies.
• Solid understanding of Track & Trace processes, PMI 10C policy and key regulatory requirements such as EU TPD.
• Proven ability to manage global technology solutions, including roadmap definition, prioritization, delivery governance and deployment readiness.
• Experience translating business and regulatory needs into clear technology roadmaps, solution priorities and implementation plans.
• Ability to partner with architecture, cybersecurity and compliance teams to deliver secure, scalable and auditable solutions.
• Experience with cloud platforms, SaaS solutions, enterprise integrations, APIs, data, analytics and modern digital technologies.
• Strong leadership in global, matrixed environments, including collaboration with business stakeholders, Tech teams, vendors and partners.
• People leadership experience, including managing direct reports and consultants as well as remote teams.
• Strong financial, vendor and partner management capabilities, including budget discipline and delivery performance management.
• Excellent communication, stakeholder management, influencing and executive presentation skills.
• Bachelor’s or Master’s degree in Computer Science, Information Technology or Engineering.
• Certification in Agile, Scrum, SAFe, ITIL, PMP or Product Owner certification is an advantage.

Responsibilities

• Own the Track & Trace solution portfolio, roadmap and lifecycle, ensuring alignment with PMI Tech strategy, business priorities and regulatory commitments.
• Translate regulatory, business and operational needs into clear solution priorities, delivery roadmaps and investment proposals.
• Collaborate with Tech teams, business functions and external partners to shape solutions, align priorities and drive execution.
• Lead end-to-end solution management from demand intake and prioritization to solution design, delivery and deployment readiness.
• Ensure timely delivery of regulatory and digital capabilities to protect market, factory and business continuity.
• Partner with architecture, cybersecurity and compliance teams to deliver secure, scalable and auditable solutions.
• Drive standardization, reuse and simplification of Track & Trace capabilities, interfaces, deployment packages and operating processes.
• Govern complex initiatives by managing scope, risks, issues, dependencies, budget and milestones.
• Manage vendors and partners, including delivery performance, resource planning, budget discipline and continuous improvement.
• Lead and develop a high-performing Track & Trace Technology team, including direct reports and consultants.
• Ensure PMI standards and controls are implemented and maintained, including CSV, information security, risk, auditability and compliance requirements.
• Promote automation, analytics and AI-enabled capabilities to improve solution quality, delivery speed, compliance assurance and operational efficiency.

Skills

Track & Trace

Serialization

Regulatory compliance

Roadmap definition

Leadership

Global delivery

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology or Engineering

Job description

Be a part of a revolutionary change

Philip Morris International (PMI) is leading a transformation in the tobacco industry to build a smoke-free future and ultimately replace cigarettes to the benefit of adults who would otherwise continue to smoke, society, the company and its shareholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine containing products in markets outside the U.S.

PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI seeks to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements.

Be part of the biggest transformation in the history of our company

PURPOSE OF THE JOB

Tech Sr. Solution Manager – Track & Trace is responsible for lead global deployment team within Track & Trace. The role is accountable for delivering compliant, scalable and future-ready Track & Trace solutions across markets, factories and product categories. Working closely with Tech teams, business stakeholders and external partners, you will align priorities, drive execution and strengthen the resilience, simplicity and value of the Track & Trace ecosystem.

Your Day To Day

• Own the Track & Trace solution portfolio, roadmap and lifecycle, ensuring alignment with PMI Tech strategy, business priorities and regulatory commitments.
• Translate regulatory, business and operational needs into clear solution priorities, delivery roadmaps and investment proposals.
• Collaborate with Tech teams, business functions and external partners to shape solutions, align priorities and drive execution.
• Lead end-to-end solution management from demand intake and prioritization to solution design, delivery and deployment readiness.
• Ensure timely delivery of regulatory and digital capabilities to protect market, factory and business continuity.
• Partner with architecture, cybersecurity and compliance teams to deliver secure, scalable, resilient and auditable solutions.
• Drive standardization, reuse and simplification of Track & Trace capabilities, interfaces, deployment packages and operating processes.
• Govern complex initiatives by managing scope, risks, issues, dependencies, budget and milestones.
• Manage vendors and partners, including delivery performance, resource planning, budget discipline and continuous improvement.
• Lead and develop a high-performing Track & Trace Technology team, including direct reports and consultants.
• Ensure PMI standards and controls are implemented and maintained, including CSV, information security, risk, auditability and compliance requirements.
• Promote automation, analytics and AI-enabled capabilities to improve solution quality, delivery speed, compliance assurance and operational efficiency.

What We Are Looking For

• 8+ years of experience in IT, solution management, technology delivery or product management in a global organization.
• Strong expertise in Track & Trace, serialization, regulatory-driven supply chain solutions or related manufacturing and logistics technologies.
• Solid understanding of Track & Trace processes, PMI 10C policy and key regulatory requirements such as EU TPD.
• Proven ability to manage global technology solutions, including roadmap definition, prioritization, delivery governance and deployment readiness.
• Experience translating business and regulatory needs into clear technology roadmaps, solution priorities and implementation plans.
• Ability to partner with architecture, cybersecurity and compliance teams to deliver secure, scalable and auditable solutions.
• Experience with cloud platforms, SaaS solutions, enterprise integrations, APIs, data, analytics and modern digital technologies.
• Strong leadership in global, matrixed environments, including collaboration with business stakeholders, Tech teams, vendors and partners.
• People leadership experience, including managing direct reports and consultants as well as remote teams.
• Strong financial, vendor and partner management capabilities, including budget discipline and delivery performance management.
• Excellent communication, stakeholder management, influencing and executive presentation skills.
• Bachelor’s or Master’s degree in Computer Science, Information Technology or Engineering.
• Certification in Agile, Scrum, SAFe, ITIL, PMP or Product Owner certification is an advantage.

What We Offer

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.

To join our growing team

Philip Morris International: Delivering a Smoke-Free Future Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, and its shareholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI’s smoke-free IQOS product portfolio includes heat-not-burn and nicotine-containing vapor products. As of June 30, 2019, PMI estimates that approximately 8.0 million adult smokers around the world have already stopped smoking and switched to PMI’s heat-not-burn product, available for sale in 48 markets in key cities or nationwide under the IQOS brand. For more information, please visit www.pmi.com and www.pmiscience.com.

PMI is an Equal Opportunity Employer.

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