Tech Assist - Trade Floor Support

Macquarie Group; Indonesia; Presencial; IDR 80.000.000 - 120.000.000; Tempo integral

Resumo da vaga

Macquarie Group seeks an IT helpdesk professional to be the first point of contact for staff needing assistance or information regarding technology. You will deliver training and education on Macquarie's Technology platforms and provide a professional, timely, customer-focused service.

You will own technology problems and requests and collaborate with offshore teams or vendors to deliver positive outcomes for the Korean business.

Descrição da vaga

As a first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service and provide training and education on Macquarie's Technology platforms.

You will deliver a customer focused service in a professional and timely manner, own technology problems and requests, and work with offshore teams / vendors where needed to deliver positive outcomes for the Korean business.

As a first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service and provide training and education on Macquarie's Technology platforms.

You will deliver a customer focused service in a professional and timely manner, own technology problems and requests, and work with offshore teams / vendors where needed to deliver positive outcomes for the Korean business.

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