Supervisor Universal Banker

HSBC; Denpasar; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

HSBC Holdings plc in Bali, Indonesia seeks a Universal Banker to provide service excellence and drive sales while ensuring compliant operations. The role requires customer-focused engagement and adherence to SOPs, with duties including lead follow-up and tailored customer outreach.

Candidates should have at least 2 years in banking and a Bachelor's degree, with strong communication and interpersonal skills to thrive in a fast-paced, service-driven environment.

Qualifications

• Has minimum 2 years working in banking.
• Hold a bachelor degree.
• Strong knowledge in service and operation; also strong sales driven.
• Good communication and interpersonal skills.

Responsibilities

• Conduct service and operation follow SOP, Regulation and Terms Condition
• Doing operating rhythm as Universal Banker with integrity
• Support business to follow up leads, approach customer potential based on their profile and needs

Skills

Banking experience

Customer service

Sales oriented

Communication skills

Education

Bachelor's degree

Job description

Some careers shine brighter than others.

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Responsibilities:

• Conduct service and operation follow SOP, Regulation and Terms Condition


• Doing operating rhythm as Universal Banker with integrity


• Support business to follow up leads, approach customer potential based on their profile and needs

To be successful in this role, you should meet the following requirements:

• Has minimum 2 years working in banking


• Hold a minimum of bachelor degree


• Strong knowledge in service and operation; also strong sales driven


• Good communication and interpersonal skills

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

We want everyone toachievetheir potential withequalityregardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law.