Lead Steward: Guest Experience & Cleanliness

Pengiklan Anonim; Bogor; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Pengiklan Anonim is seeking a Steward Supervisor to lead the steward team, uphold high cleanliness standards, and ensure smooth coordination with front-of-house and kitchen teams. The role emphasizes training, performance reviews, and strict hygiene compliance.

The ideal candidate has supervisory experience in hospitality, strong organizational skills, and the ability to manage peak service times with professionalism. Indonesian language proficiency is essential.

Qualifications

• Experience as steward or similar housekeeping/food service role in hospitality.
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Responsibilities

• Supervise and manage steward staff to meet company standards.
• Oversee cleanliness and maintenance of dining areas, kitchen facilities, and guest spaces.
• Train, mentor and conduct performance reviews for steward team.
• Coordinate with front-of-house and kitchen teams for seamless service.
• Monitor inventory levels of cleaning supplies, linens and equipment.
• Conduct regular inspections and address discrepancies.
• Ensure compliance with health, safety and hygiene regulations.
• Handle guest complaints professionally.
• Maintain records of team schedules, inventory and maintenance.
• Report to management and suggest process improvements.

Skills

Supervisory

Team leadership

Communication

Time management

Attention to detail

Indonesian language

English language

Job description

Pengiklan Anonim is seeking a Steward Supervisor to lead the steward team, uphold high cleanliness standards, and ensure smooth coordination with front-of-house and kitchen teams. The role emphasizes training, performance reviews, and strict hygiene compliance.

The ideal candidate has supervisory experience in hospitality, strong organizational skills, and the ability to manage peak service times with professionalism. Indonesian language proficiency is essential.