Student Success & Engagement Advisor

Ruangguru for Business

Lamata

On-site

IDR 66,960,000 - 111,600,000

Full time

14 days+

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Job summary

Ruangguru for Business adalah perusahaan teknologi pendidikan yang menyediakan pengalaman belajar terpadu untuk akses konten berkualitas. Peran ini fokus pada membangun hubungan dengan siswa, mendampingi calon siswa, serta mendukung proses penjualan melalui informasi yang relevan.

Anda akan memantau perkembangan belajar, memberikan motivasi, dan arahan untuk membantu siswa mencapai target belajarnya. Diperlukan komunikasi baik, kemandirian, serta kemampuan bekerja dalam tim untuk memenuhi target

Qualifications

Diploma (D3) from any major.
1–2 years in Sales, Marketing, Business Development, Customer Success, or related fields.
Experience in education, English language courses, or startups is a plus.
Excellent communication and interpersonal skills with a customer service mindset.
Well-organized, detail-oriented, able to prioritize tasks.

Responsibilities

Monitor student learning progress and relay relevant information to the Academic Team.
Build good relationships with students through motivation, guidance, and consistent support during learning.
Accompany prospective students and provide information to support the sales process.
Provide guidance and solutions to help students reach their learning targets.
Achieve presentation, student engagement, and sales targets as defined by the company.