Student Advisor

Ruangguru for Business; Kebayoran Baru; Sur place; IDR 55 800 000 - 89 280 000; Plein temps

Résumé du poste

Ruangguru for Business in Jakarta is seeking a proactive Sales and Student Engagement Specialist to support prospects and current students. You will monitor progress, build lasting relationships, guide learners, and contribute to achieving team targets, with a customer-first mindset and strong organizational skills.

Ideal candidates hold at least a Diploma 3, have 1–2 years in sales or related fields, and own a smartphone and laptop to work effectively.

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.
• Personal smartphone and laptop required.

Responsabilités

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Connaissances

Interpersonal skills

Communication skills

Customer mindset

Time management

Organizational skills

Team player

Proactivity

Sales aptitude

Formation

Diploma 3

Description du poste

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.

Job Descriptions

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Job Requirements

• Minimum Diploma 3 education in any discipline
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.