Student Advisor

Ruangguru; Bima; Remote; IDR 12,600,000 - 15,400,000; Full time

Benefits offered by this job

Fully remote

Professional development

Remote team collaboration

Competitive salary

Job summary

Ruangguru is seeking a Senior Academic Advisor to support students in their academic journeys. This remote‑first position allows guidance regardless of location, with conceptual base in Bogor, West Java, ID.

Your role involves monitoring progress, course planning, and connecting students to campus resources. Strong communication and understanding of higher education policies are essential for success in this role.

Qualifications

• Master’s degree in Counseling, Education, Higher Education Administration, or related field.
• Minimum 5 years in academic advising or student support services in higher education.
• Strong understanding of academic policies, curriculum structures, and student development theories.
• Excellent communication, active listening, and problem‑solving skills.
• Proficiency with SIS and advising technologies.
• Ability to work remotely in a tech-driven environment.
• Strong organizational skills and caseload management.
• Empathy, patience, and commitment to student success.

Responsibilities

• Provide comprehensive academic advising on course selection, program requirements, and planning.
• Monitor student progress, identify issues, and implement interventions as needed.
• Explain university policies, procedures, and academic regulations.
• Assist students in exploring career options and connect with resources.
• Facilitate workshops on study skills, career exploration, and academic success.
• Maintain accurate, confidential student records in compliance with privacy rules.
• Collaborate with faculty, staff, and student support services for holistic development.
• Serve as primary contact for academic guidance in a remote learning context.

Skills

Communication skills

Active listening

Problem solving

Organizational skills

Empathy

Patience

Remote work

SIS proficiency

Advising tech

Education

Master's degree in Counseling/Education/Higher Education Administration

Tools

Student Information System (SIS)

Advising software

Job description

Senior Academic Advisor - Higher Education

About the RoleOur client is looking for a dedicated and experienced Senior Academic Advisor to support students in their academic journeys. This is a remote‑first position, allowing you to provide expert guidance and support to students regardless of their physical location. Based conceptually in Bogor, West Java, ID, you will play a vital role in helping students navigate their academic programs, choose appropriate courses, and plan for future career paths. Your responsibilities will include monitoring student progress, connecting them with campus resources, and fostering a supportive environment conducive to academic success. The ideal candidate possesses exceptional interpersonal skills, a deep understanding of higher education systems, and a passion for student development. This role is crucial for ensuring students receive the guidance they need to thrive and achieve their educational goals. We are seeking a proactive individual who excels in a remote work setting.

Key Responsibilities

• Provide comprehensive academic advising to students regarding course selection, program requirements, and academic planning.
• Monitor students' academic progress, identify potential issues, and implement intervention strategies as needed.
• Guide students in understanding university policies, procedures, and academic regulations.
• Assist students in exploring career options and connecting them with relevant resources and opportunities.
• Facilitate workshops and information sessions on topics such as study skills, career exploration, and academic success strategies.
• Maintain accurate and confidential student records in compliance with privacy regulations.
• Collaborate with faculty, staff, and other student support services to ensure a holistic approach to student development.
• Serve as a primary point of contact for students seeking guidance on academic matters, especially within the context of a remote learning environment.

Requirements

• Master's degree in Counseling, Education, Higher Education Administration, or a related field.
• Minimum of 5 years of experience in academic advising or student support services within a higher education institution.
• Demonstrated understanding of academic policies, curriculum structures, and student development theories.
• Excellent communication, active listening, and problem‑solving skills.
• Proficiency in using student information systems (SIS) and other relevant advising technologies.
• Proven ability to work effectively in a remote, technology‑driven environment.
• Strong organizational skills and the ability to manage a caseload of students effectively.
• Empathy, patience, and a genuine commitment to student success.

Benefits

• Fully remote position, offering maximum flexibility and work‑life balance.
• Competitive annual salary of 14,000,000 Rp.
• Opportunity to make a significant impact on student academic and career trajectories.
• Access to professional development and training opportunities in student advising.
• Be part of a supportive and collaborative remote team dedicated to student success.
• Work within a globally recognized framework from your preferred location.