Strategic Service Sales Engineer – Industrial Refrigeration

Johnson Controls, Inc.; Jakarta Utara; In loco; IDR 240.000.000 - 360.000.000; Tempo pieno

Descrizione del lavoro

Johnson Controls Indonesia seeks a Service Sales Engineer to bridge field service and sales for industrial refrigeration systems. You will engage with customers to understand plant conditions, service needs, and performance expectations, shaping proposals, maintenance plans, and warranty support.

You will collaborate with sales, service, and project teams to deliver practical solutions, ensure on-time delivery, and uphold long-term customer relationships with dependable system performance.

Competenze

• Experience in industrial refrigeration service, service sales, or technical sales support.
• Ability to read and interpret P&IDs, SLDs, and MCC diagrams.
• Strong communication skills and customer-facing presentation abilities.

Mansioni

• Build and maintain strong customer relationships by understanding site priorities and asset performance goals.
• Identify service opportunities through customer visits, plant audits, and technical discussions.
• Prepare proposals for service, maintenance, commissioning, and warranty activities.
• Collaborate with sales, service, and project teams to ensure smooth handover from sale to execution.
• Translate field findings into clear recommendations and actionable next steps.

Conoscenze

Customer communication

Field service

Technical sales support

Refrigeration systems

Reading technical drawings

Formazione

Bachelor's degree in mechanical engineering / refrigeration / HVAC

Descrizione del lavoro

Johnson Controls Indonesia seeks a Service Sales Engineer to bridge field service and sales for industrial refrigeration systems. You will engage with customers to understand plant conditions, service needs, and performance expectations, shaping proposals, maintenance plans, and warranty support.

You will collaborate with sales, service, and project teams to deliver practical solutions, ensure on-time delivery, and uphold long-term customer relationships with dependable system performance.