Strategic Projects Lead: Process Excellence & AI

Shopee; Indonesia; Sur place; IDR 240 000 000 - 360 000 000; Plein temps

Résumé du poste

Shopee is seeking a results-driven project management and strategic operations professional to lead high-impact initiatives across the organization, accelerating growth and improving cross-functional execution. You will define core metrics, manage PMO programs, and drive AI-enabled process improvements.

You will collaborate with senior leaders and frontline teams to diagnose bottlenecks, implement solutions, and monitor outcomes for continuous service excellence.

Qualifications

• 2-4+ years of experience in PMO, strategic operations, management consulting, or process excellence.
• Strong analytical mindset with ability to diagnose operational pain points and build mitigation plans.
• Excellent communication to engage frontline teams and senior leaders.
• Data-driven with familiarity in AI and modern tech to optimize workflows.

Responsabilités

• Lead high-impact strategic initiatives to accelerate growth and optimize workflows.
• Define, monitor, and report core operational metrics for continuous improvement.
• Identify automation and AI-driven enhancements to streamline processes.
• Engage with internal and external stakeholders to uncover bottlenecks and governance gaps.

Connaissances

PMO Experience

Strategy & Ops

Stakeholder Mgmt

Data Analytics

AI Integration

Description du poste

Shopee is seeking a results-driven project management and strategic operations professional to lead high-impact initiatives across the organization, accelerating growth and improving cross-functional execution. You will define core metrics, manage PMO programs, and drive AI-enabled process improvements.

You will collaborate with senior leaders and frontline teams to diagnose bottlenecks, implement solutions, and monitor outcomes for continuous service excellence.