Strategic Partnerships Lead — Travel Tech & API

GTN_IDN PT Global Tiket Network; Indonesia; On-site; IDR 240,000,000 - 480,000,000; Full time

Job summary

GTN_IDN PT Global Tiket Network is seeking an experienced Account Manager to oversee a portfolio of B2B/affiliate partners and drive growth through API-enabled collaborations. You will coordinate with partner technical teams, analyze performance data, and lead regular reviews to map out expansion plans.

The role emphasizes strong relationship management, API fluency, and strategic collaboration with internal teams to optimize hotel content, rates, and availability for key markets.

Qualifications

• 4-8 years of experience in account management, partnerships, or business development.
• Strong understanding of API-based business models and endpoints.
• Proven track record of managing commercial relationships.
• Strong data analytics skills with the ability to interpret booking and performance data.
• Familiarity with AI tools to boost productivity.
• Experience with hotel inventory, rates, or channel management is a plus.

Responsibilities

• Manage a portfolio of B2B/affiliate partners via hotel inventory API, as their main point of contact.
• Monitor partner performance (booking volume, conversion, NBV, API call success rates) and identify growth opportunities.
• Coordinate with partners' technical teams to troubleshoot API integration issues.
• Conduct regular business reviews (QBRs) with partners to share performance insights and growth plans.
• Work with internal supply/contracting teams to improve hotel content, rates, and availability for underperforming markets requested by partners.
• Track and report partner-level growth, escalating churn risks or dissatisfaction earl
• Act as the voice of the partner internally - feeding back API documentation gaps and feature requests to product/tech.
• Support onboarding of new affiliate partners in coordination with the integration/technical team, ensuring smooth go-live.

Skills

Account management

Partnerships

Business development

Data analysis

API knowledge

AI tools

Hotel inventory systems

Tools

XML/JSON payloads

API integration

Job description

GTN_IDN PT Global Tiket Network is seeking an experienced Account Manager to oversee a portfolio of B2B/affiliate partners and drive growth through API-enabled collaborations. You will coordinate with partner technical teams, analyze performance data, and lead regular reviews to map out expansion plans.

The role emphasizes strong relationship management, API fluency, and strategic collaboration with internal teams to optimize hotel content, rates, and availability for key markets.