Strategic Marketing & Solutions Lead (Logistics)

PT. Toyota Tsusho Nusa Transport; Bekasi; Vor Ort; IDR 80.000.000 - 160.000.000; Vollzeit

Zusammenfassung

Toyota Tsusho Indonesia is seeking a Marketing (Customer Solution) Supervisor in Bekasi to lead marketing initiatives and develop transportation solutions for customers. You will analyze requirements, prepare quotations, and coordinate with Operations to ensure feasible, profitable solutions.

The role requires strong leadership, negotiation, and analytical skills, with a focus on customer satisfaction and growth. Supervisory experience is preferred and collaboration across teams is essential.

Qualifikationen

• Bachelor's or Diploma in management, marketing or related field.
• At least 5 years in sales, marketing, customer solution, or logistics.
• Supervisory experience is an advantage.
• Strong communication, negotiation, and analytical skills.
• Ability to analyze transportation costs, pricing and margins.

Aufgaben

• Execute marketing strategies and identify new business opportunities.
• Develop new customer accounts to drive growth.
• Analyze customer requirements to design transport solutions based on routes, vehicles, volumes, frequency and capacity.
• Prepare quotations, calculate costs, set pricing and evaluate margins with relevant departments.
• Maintain relationships, respond to inquiries, and handle complaints for satisfaction and retention.
• Coordinate with Operations to ensure customer requirements are addressed and solutions are feasible.
• Supervise team activities, monitor performance, and ensure timely follow-up on requests and improvement actions.
• Monitor marketing performance, opportunities, quotation status, project progress, and KPI achievement; report to management.
• Ensure compliance with company policies and safety/environment requirements.

Kenntnisse

Communication

Negotiation

Analytical

Problem solving

Leadership

Teamwork

Continuous improvement

Customer relationship management

Coordination

Cost analysis

Ausbildung

Diploma or Bachelor's in Management/Marketing/related field

Jobbeschreibung

Toyota Tsusho Indonesia is seeking a Marketing (Customer Solution) Supervisor in Bekasi to lead marketing initiatives and develop transportation solutions for customers. You will analyze requirements, prepare quotations, and coordinate with Operations to ensure feasible, profitable solutions.

The role requires strong leadership, negotiation, and analytical skills, with a focus on customer satisfaction and growth. Supervisory experience is preferred and collaboration across teams is essential.