Strategic Facilities & Workplace Services Lead

SUN LIFE INDONESIA; Jakarta Pusat; On-site; IDR 390,600,000 - 613,800,000; Full time

Job summary

Sun Life Indonesia is seeking a Facilities & Governance leader to deliver efficient workplace services, manage vendors, and oversee fixed assets and financial governance. The role drives cost optimization, risk management, and BCM readiness across the organization.

The ideal candidate brings 8–10 years of experience, with 3–5 years in a managerial capacity, in financial services or multinational settings. A related degree and professional FM certifications are preferred.

Qualifications

• Bachelor's degree in Engineering, Business Administration, Management, Facility Management, Finance, or a related discipline.
• Professional certifications in Facility Management, Business Continuity Management, Project Management, or Workplace Management are an advantage.
• Minimum 8-10 years of relevant experience.
• Minimum 3-5 years in a managerial or supervisory capacity.
• Experience within financial services, insurance, banking, multinational corporations, or professional services environments is preferred.

Responsibilities

• Ensure efficient delivery of workplace support services in alignment with business needs and employee experience objectives.
• Manage vendor relationships, contract administration, performance monitoring, and SLAs.
• Lead governance and oversight of physical fixed assets, including asset lifecycle management, inventory control, physical verification, movement, and disposal activities.
• Manage FM-related Accounts Payable activities, invoice validation, budget tracking, and payment administration.
• Support annual budgeting, forecasting, and cost-control initiatives.
• Monitor expenditures and identify opportunities for operational efficiency and cost optimization.
• Oversee workplace security controls, including access control systems, visitor management processes, and CCTV governance.
• Support workplace Health, Safety & Sustainability initiatives.
• Coordinate Business Continuity Management (BCM) activities, exercises, and crisis preparedness programs.
• Manage records management programs, ensuring compliance with our company policies and regulatory requirements.

Skills

People leadership

Governance & compliance

Vendor & contract management

Asset management

Financial administration

Risk management

Business continuity awareness

Process improvement

Education

Bachelor's degree (Engineering, Business, Management, FM, Finance)

Job description

Sun Life Indonesia is seeking a Facilities & Governance leader to deliver efficient workplace services, manage vendors, and oversee fixed assets and financial governance. The role drives cost optimization, risk management, and BCM readiness across the organization.

The ideal candidate brings 8–10 years of experience, with 3–5 years in a managerial capacity, in financial services or multinational settings. A related degree and professional FM certifications are preferred.