Strategic Account Manager — Travel Ready

BLiP; Mataram; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

BLiP in Mataram, Indonesia, seeks an account manager who can identify customer needs and guide them to success with our product. You will build clear communication with clients and internal teams to understand issues and drive solutions.

The role emphasizes cross-functional collaboration, maintaining strong customer relationships, and visiting customers to uncover growth opportunities within our platform. Travel is expected to support customer success.

Qualifications

• Previous account management experience.
• Articulate and well accustomed to a client facing role.
• Willingness and ability to travel.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Make visits to our customers to identify opportunities for growth within our platform.
• Manage all reporting about the health of customers' accounts.

Skills

Account management

Client communication

Relationship management

Job description

BLiP in Mataram, Indonesia, seeks an account manager who can identify customer needs and guide them to success with our product. You will build clear communication with clients and internal teams to understand issues and drive solutions.

The role emphasizes cross-functional collaboration, maintaining strong customer relationships, and visiting customers to uncover growth opportunities within our platform. Travel is expected to support customer success.