Strategic Account Manager: Growth & Partnerships

PT Mitra Mandiri Informatika; Jakarta Utara; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

PT Mitra Mandiri Informatika is seeking an experienced Account Manager in Jakarta for a full-time role. You will manage key client relationships, drive revenue growth, and coordinate with internal teams to ensure seamless service delivery and client success.

The role requires 3+ years in account management or related fields, strong sales track record, and fluency in Indonesian and English. Open to travel and prioritizes customer-centric solutions.

Qualifications

• 3+ years of proven experience in account management, sales or client relationship management roles
• Strong track record of achieving or exceeding sales targets and revenue goals
• Excellent communication and interpersonal skills with the ability to build and maintain strong client relationships
• Demonstrated ability to identify client needs and present appropriate solutions
• Proficiency in CRM software and Microsoft Office applications
• Strong organisational and time management skills with the ability to prioritise multiple accounts effectively
• Problem-solving mindset with a customer-centric approach
• Fluency in Indonesian and English (written and verbal)
• Bachelor's degree in Business, Sales, Marketing or related field (or equivalent professional experience)
• Willingness to travel occasionally to meet with clients and attend industry events
• Experience handling Banking, Government, Priority, Corporate, or Strategic Accounts will be an advantage

Responsibilities

• Manage and nurture assigned client relationships to ensure satisfaction and retention
• Identify, develop and pursue new business opportunities within existing and new accounts
• Prepare and present sales proposals, quotations and product demonstrations tailored to client needs
• Monitor account performance and track sales metrics toward targets and KPIs
• Coordinate with internal teams to ensure seamless service delivery and client success
• Gather and analyse customer feedback to inform product or service enhancements
• Maintain accurate records of all client interactions, contracts and transactions in CRM
• Prepare regular reports on account activity, pipeline and revenue projections

Job description

PT Mitra Mandiri Informatika is seeking an experienced Account Manager in Jakarta for a full-time role. You will manage key client relationships, drive revenue growth, and coordinate with internal teams to ensure seamless service delivery and client success.

The role requires 3+ years in account management or related fields, strong sales track record, and fluency in Indonesian and English. Open to travel and prioritizes customer-centric solutions.