Store Supervisor

PT Samsonite Indonesia; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Samsonite Indonesia seeks an experienced Store Supervisor to drive store-level sales targets and oversee daily operations in Jakarta. You will ensure SOP alignment, accurate administration, and cash handling while leading staff development in product knowledge and customer service.

You will conduct briefings, analyze sales data, and coach the team to deliver exceptional service and achieve business goals in a fast-paced retail environment.

Qualifications

• Minimum D3/Bachelor's degree in any field.
• Experienced as a Store Supervisor, at least 2 years in the same position.
• Strong leadership and communication skills.
• Ability to work toward sales targets.
• Proficient in Microsoft Excel – Word - Powerpoint.

Responsibilities

• Responsible on the achievement of store / area sales target.
• Supervise & make sure daily operational is running smoothly & align with the SOP.
• Ensure all administration, reporting & cash deposit were done perfectly.
• Conduct store briefing & staff training (product knowledge, sales analysis, market share, competitor analysis).
• Training & coaching store staff team to do service as SOP given, increase product knowledge, great service to customer and become great team members.

Skills

Leadership

Communication

Microsoft Excel

Microsoft Word

PowerPoint

Education

D3/Bachelor's degree in any field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Responsible on the achievement of store / area sales target.

Supervise & make sure daily operational is running smoothly & align with the SOP.

Ensure all administration, reporting & cash deposit were done perfectly.

Conduct store briefing & staff training (product knowledge, sales analysis, market share, competitor analysis).

Training & coaching store staff team to do service as SOP given, increase product knowledge, great service to customer and become great team members.

Qualifications

Minimum D3/Bachelor's degree in any field

Experienced as a Store Supervisor, at least 2 years in the same position

Strong leadership and communication skills

Ability to work toward sales targets

Proficient in Microsoft Excel – Word - Powerpoint

Maximal 28 years old

Professional work environment

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a store supervisor?
• Which of the following Microsoft Office products are you experienced with?
• How much notice are you required to give your current employer?

Samsonite Indonesia operates as a joint venture with PT Mitra Adiperkasa Tbk (MAP), the country’s largest lifestyle retailer, combining Samsonite’s expertise in innovative luggage solutions with MAP’s extensive retail network and market insights. As a global leader in premium travel bags, luggage, and accessories, Samsonite is renowned for its cutting-edge design, superior quality, and durability. With over a century of heritage, we continue to redefine travel solutions for modern, conscious movers. At Samsonite, we are committed to responsible business practices, from the way we operate and the products we create to the communities we serve and the people we employ.

Samsonite Indonesia operates as a joint venture with PT Mitra Adiperkasa Tbk (MAP), the country’s largest lifestyle retailer, combining Samsonite’s expertise in innovative luggage solutions with MAP’s extensive retail network and market insights. As a global leader in premium travel bags, luggage, and accessories, Samsonite is renowned for its cutting-edge design, superior quality, and durability. With over a century of heritage, we continue to redefine travel solutions for modern, conscious movers. At Samsonite, we are committed to responsible business practices, from the way we operate and the products we create to the communities we serve and the people we employ.