Store Manager

JH Group; Manado; On-site; IDR 133,920,000 - 178,560,000; Full time

Job summary

JH Group in Manado is seeking a Store Manager to oversee daily store operations, ensure compliance with standards, and drive sales through promotions and effective team execution. The role requires a Bachelor's degree, 2–3 years in retail management, strong Bahasa Indonesia and English communication, leadership, and the ability to rotate locations within Sulawesi.

This is a dynamic fashion retail environment focused on integrity and customer experience.

Qualifications

• Bachelor's degree (S1) is required.
• 2–3 years experience as Store Manager or Supervisor in retail fashion.
• Ability to communicate politely and effectively in Bahasa Indonesia and English.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills with diverse customers and staff.
• Able to work under pressure and maintain emotional balance.
• Well-organized and experienced in scheduling work shifts.
• Willing to be placed in Sulawesi Uttra area and rotate locations.
• Honest and with high integrity.

Responsibilities

• Manage and supervise daily store operations.
• Achieve store sales targets through effective strategies, promotions, and team execution.
• Monitor, analyze, and report store sales performance, customer trends, and promotional effectiveness.
• Develop local sales opportunities, including partnerships, collaborations, promotions, and market expansion initiatives.
• Manage store manpower planning, including recruitment, staffing needs, team productivity, and employee performance.
• Train, coach, and supervise store team members to improve selling skills, service quality, and operational effectiveness.
• Analyze product performance, market demand, and manage SKU ordering to ensure product availability.
• Coordinate product shipment and stock replenishment from warehouse to store.
• Manage store operational expenses, including petty cash usage and accountability.
• Handle store-specific promotional activities and submit LOA approval for special transactions, promotions, and manpower additions.
• Coordinate with internal departments (Warehouse, HR, Creative, Finance, and Management) to support store operations.
• Maintain store performance, customer experience, and operational standards.

Skills

Leadership

Team management

Interpersonal skills

Communication skills

Ability to work under pressure

Education

Bachelor's Degree (S1)

Job description

• Manage and supervise daily store operations to ensure smooth business activities and compliance with company standards.
• Responsible for achieving store sales targets through effective sales strategies, promotions, and team execution.
• Monitor, analyze, and report store sales performance, customer trends, and promotional effectiveness.
• Develop local sales opportunities, including partnerships, collaborations, promotions, and market expansion initiatives.
• Manage store manpower planning, including recruitment, staffing needs, team productivity, and employee performance.
• Train, coach, and supervise store team members to improve selling skills, service quality, and operational effectiveness.
• Analyze product performance, market demand, and manage SKU ordering to ensure product availability.
• Coordinate product shipment and stock replenishment from warehouse to store.
• Manage store operational expenses, including petty cash usage and accountability.
• Handle store-specific promotional activities and submit LOA approval for special transactions, promotions, and manpower additions.
• Coordinate with internal departments (Warehouse, HR, Creative, Finance, and Management) to support store operations.
• Maintain store performance, customer experience, and operational standards.

Job Description:

• Manage and supervise daily store operations to ensure smooth business activities and compliance with company standards.
• Responsible for achieving store sales targets through effective sales strategies, promotions, and team execution.
• Monitor, analyze, and report store sales performance, customer trends, and promotional effectiveness.
• Develop local sales opportunities, including partnerships, collaborations, promotions, and market expansion initiatives.
• Manage store manpower planning, including recruitment, staffing needs, team productivity, and employee performance.
• Train, coach, and supervise store team members to improve selling skills, service quality, and operational effectiveness.
• Analyze product performance, market demand, and manage SKU ordering to ensure product availability.
• Coordinate product shipment and stock replenishment from warehouse to store.
• Manage store operational expenses, including petty cash usage and accountability.
• Handle store-specific promotional activities and submit LOA approval for special transactions, promotions, and manpower additions.
• Coordinate with internal departments (Warehouse, HR, Creative, Finance, and Management) to support store operations.
• Maintain store performance, customer experience, and operational standards.

Qualifications

• Education: Minimum Bachelor's Degree (S1)
• Experience: Minimum 2–3 years as a Store Manager or Supervisor in retail fashion
• Able to communicate politely and effectively in both Bahasa Indonesia and English
• Strong leadership skills and team management capabilities
• Excellent interpersonal and communication skills with diverse customers and staff
• Able to work under pressure and maintain emotional balance
• Well-organized and experienced in scheduling work shifts
• Willing to be placed in Sulawesi Utra area and rotate locations from time to time
• Honest and with high integrity