Store Leader

Pt. Hrdku Reksa Talenta; Indonesia; On-site; IDR 167,400,000 - 279,000,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employee discounts

Career growth

Job summary

Pt. Hrdku Reksa Talenta is seeking an experienced Store Manager to lead its flagship retail store in Surabaya.

You will oversee all store operations, staff performance, sales targets, customer service, and visual merchandising, with a hands‑on leadership style to drive revenue and an exceptional shopping experience. The ideal candidate will have 3–5 years of retail management experience, strong leadership, and excellent communication.

Qualifications

• 3–5 years of retail management experience.
• Proven ability to drive sales and lead teams.
• Strong customer service and communication skills.
• Experience with POS and stock control processes.

Responsibilities

• Oversee daily store operations and staff performance.
• Train and motivate sales associates to hit targets.
• Monitor stock levels and coordinate replenishment.
• Implement visual merchandising to optimize product presentation.
• Analyze sales trends to improve revenue and profitability.
• Ensure compliance with company policies and safety regulations.

Skills

Leadership

Customer service

Communication

Sales management

Tools

POS systems

Inventory management

Job description

Our client is looking for an experienced and dynamic Store Manager to lead their flagship retail store located in the heart of Surabaya . You will be responsible for overseeing all aspects of store operations, including staff management, sales performance, customer service, and visual merchandising. This is a key leadership position that requires a hands‑on approach to driving sales and ensuring an exceptional customer experience. The ideal candidate will possess strong leadership qualities and a passion for retail excellence within a competitive market.

About the Role

Our client is looking for an experienced and dynamic Store Manager to lead their flagship retail store located in the heart of Surabaya . You will be responsible for overseeing all aspects of store operations, including staff management, sales performance, customer service, and visual merchandising. This is a key leadership position that requires a hands‑on approach to driving sales and ensuring an exceptional customer experience. The ideal candidate will possess strong leadership qualities and a passion for retail excellence within a competitive market.

Key Responsibilities

• Manage daily store operations, ensuring smooth and efficient business activities.
• Lead, train, and motivate a team of sales associates to achieve sales targets and deliver outstanding customer service.
• Monitor inventory levels, manage stock replenishment, and conduct regular stock takes.
• Implement visual merchandising strategies to enhance store appearance and product presentation.
• Analyze sales reports and market trends to develop strategies for increasing revenue and profitability.
• Ensure compliance with all company policies, procedures, and safety regulations.

Requirements

• Minimum 3-5 years of experience in retail management, with a proven track record of success.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to drive sales and manage team performance.
• Experience with inventory management and point-of-sale (POS) systems.
• Excellent customer service skills and a passion for creating positive shopping experiences.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.

Benefits

• Competitive salary and performance-based bonuses.
• Health and dental insurance coverage.
• Employee discounts on store merchandise.
• Opportunities for career growth within a growing retail company.
• A dynamic and rewarding work environment.