Store Manager

PT Landmark Retail Trading; Jakarta Utara; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Landmark Group is seeking a dedicated Retail Store Manager for our Indonesian operations. You will lead store performance, drive sales, manage stock and visual merchandising, and coach a dynamic team to achieve targets.

Responsibilities include enforcing store standards, budgeting, and ensuring regulatory compliance while delivering excellent customer service and growth in profitability.

Qualifications

• Advanced knowledge of retail processes and the retail industry.
• Advanced knowledge of merchandising, stock management and inventory processes.
• Result orientation with strong analytical skills.
• Excellent planning and organizing skills.
• Coaching and mentoring abilities.

Responsibilities

• Plan and drive store operations to maximize sales and profitability.
• Communicate targets and drive performance with staff.
• Ensure stock availability and optimal stock distribution.
• Manage visual merchandising and store standards.
• Coach and develop store team; handle grievances and actions.
• Control costs within budget and identify commercial opportunities.
• Ensure compliance with health, safety and company policies.
• Provide monthly feedback on sales and stock to Concept/Head.

Skills

Retail processes

Merchandising & inventory

Analytical skills

Planning & organizing

Coaching & mentoring

Result oriented

Job description

Responsible for planning and driving store's retail operations so as to ensure maximum sales , maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth , for maintaining the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/her area in the store in all aspects and for sponsoring and coaching the team and driving continuous improvements.

Sales and Commercial Performance

Communicate the sales targets to the staff and help in maximizing the sales and profitability of the store

Maximize productivity targets ( sales per sqft, ATV, Conversion etc)

Implement retail strategies and procedures in discussion with the Territory Head and Concept Head

Control costs within budgetary guidelines

Identify internal and external commercial opportunities

Ensure effective Stock and Space Management

Conduct SWOT review to analyze the customer profile Visual Merchandiser

Provide monthly feedback on competitor and event activities

Suggest improvements based on benchmark practices

Inventory Management & Stock Distribution

Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage).

Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken.

Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action.

Ensure pricing of merchandise as per norms and matrix format.

Provision of monthly feedback to Concept on sales, stock positions and product feedback.

Operational Standards and Management

Ensure the store is in compliance with the store operating and customer service standards.

Ensure the store is in compliance with the company policy on employment and state laws, health and safety standards.

Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.

Ensure store sales, promotions are effectively executed and professionally.

Be accountable for store sales/assets as per the operating standards and SOP.

People Management

Ensure that all new recruits understand their job and inducted well within the company.

Assist Area retail manager in grievance handling and disciplinary actions.

Ensure skill development and performance management of store staffs through Learning & Development.

Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.

Provide support in staff welfare activities (transport/ accomodation).

Set KRA's for direct reports and conduct performance appraisal.

Oversee staff deployment and drive motivation levels of the store staff.

Build/Maintain relationships with internal/external stakeholders.

Requirements

Advanced Knowledge of retail processes and retail industry

Advanced Knowledge of Merchandising, Stock Management and Inventory processes

Result orientation

Analytical skills

Planning and organizing skills

Coaching and mentoring skills

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa tahun pengalaman kerjamu sebagai manajer toko?
• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• Berapa tahun pengalaman kerjamu di industri ritel?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?

Retail & Wholesale 101-1,000 employees

Our journey began in 1973 with a single store in Bahrain. Since then, Landmark Group has grown into a leading international retail and hospitality group, creating more than 25 value-driven, homegrown brands across retail, hospitality, food, and leisure.

In Southeast Asia, we are continuing to expand our presence across Malaysia and Indonesia, bringing our flagship brands, Max Fashion and Babyshop, to more customers throughout the region. As our business continues to grow, we are committed to building talented teams, delivering exceptional customer experiences, and creating exciting career opportunities for individuals who are passionate about retail.

Our journey began in 1973 with a single store in Bahrain. Since then, Landmark Group has grown into a leading international retail and hospitality group, creating more than 25 value-driven, homegrown brands across retail, hospitality, food, and leisure.

In Southeast Asia, we are continuing to expand our presence across Malaysia and Indonesia, bringing our flagship brands, Max Fashion and Babyshop, to more customers throughout the region. As our business continues to grow, we are committed to building talented teams, delivering exceptional customer experiences, and creating exciting career opportunities for individuals who are passionate about retail.

What can I earn as a Retail Store Manager