Store Manager

eBaby Indonesia; Bogor; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

eBaby Indonesia seeks a Retail Store Manager in Bogor to lead store operations, analyze sales, and drive improvement strategies. You will oversee inventory, displays, and customer experience while coordinating with mall management.

Requirements include at least 2 years in store management, strong leadership, data analysis ability, and comfort with targets. English is a plus and experience in mother and baby retail is beneficial.

Qualifications

• 2+ years of experience as Store Manager / Head of Store in retail, chain store, or convenience store.
• Strong leadership and team management skills.
• Ability to analyze sales data and develop improvement strategies.
• Communicative, detail-oriented, and responsible.
• Willing to work in shifts and with targets.
• English proficiency is a plus.
• Experience in mother and baby retail industry is a plus.

Responsibilities

• Monitor store performance, analyze sales data, and implement improvement strategies.
• Prepare regular store performance reports for management.
• Oversee all store operations, including inventory management and store maintenance.
• Maintain attractive and well-organized product displays and refresh displays regularly.
• Recruit, train, and motivate the store team; create schedules and ensure smooth operations.
• Maintain good relationships with mall management and coordinate store needs.

Skills

Leadership

Team management

Sales data analysis

Communication

Attention to detail

Job description

Monitor team and store performance, analyze sales data, and implement improvement strategies.

Prepare regular store performance reports for management.

2. Customer Service

Ensure excellent customer service standards are maintained.

Handle customer feedback and complaints professionally and effectively.

Build good relationships with customers to increase loyalty.

3. Store Operations

Oversee all store operations, including inventory management and store maintenance.

Ensure the store is always clean, tidy, and comfortable for customers.

Maintain sufficient stock levels aligned with sales needs.

Maintain attractive and well-organized product displays according to visual standards.

Refresh displays regularly to enhance customer appeal.

5. Team Management

Recruit, train, and motivate the store team to achieve targets.

Create team schedules and ensure smooth store operations.

Build a positive, disciplined, and collaborative work culture.

6. Mall Relationship

Maintain good relationships with mall management.

Coordinate all store operational needs related to the mall.

Qualifications:

Mandatory:

Minimum2 years of experienceas a Store Manager / Head of Store inretail, chain store, or convenient store.

Strong leadership and team management skills.

Able to analyze sales data and develop improvement strategies.

Communicative, detail-oriented, and responsible.

Willing to work in shifts and with targets.

Added Value:

English proficiency(spoken and written) is a plus.

Experience in themother and baby retail industryis a plus.

What can I earn as a Retail Store Manager