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CV Khasanah Sari is seeking an experienced Store Manager to lead daily retail operations, drive sales, manage inventory, and ensure product quality and customer service standards across all shifts.
You will build and coach a team of 5–10, conduct regular performance reviews, monitor KPIs, prevent loss, and implement improvements. Willing to be placed and transferred to all CV Khasanah Sari branches; 6 days/week.
CV Khasanah Sari is seeking an experienced Store Manager for the Retail/F&B sector. The Store Manager will be responsible for running store operations, increasing sales, controlling loss, and building a competent and productive store team.
Achieve store sales targets through measured analysis and strategy
Analyze daily, weekly and monthly sales performance and identify causes of underperformance
Analyze transaction volume, average transaction value, product performance and customer purchase patterns
Develop and implement sales improvement action plans
Develop upselling, cross-selling, bundling and store sales activity strategies
Optimize product display and availability
Identify fast-moving and slow-moving products
Lead the team in executing sales strategies and evaluate effectiveness
Control waste, rejected products, expired products and unsold inventory
Monitor and control stock, inventory, raw material usage and storage
Control stock discrepancies and cash discrepancies
Identify risks of loss and fraud, analyze causes and develop corrective and preventive actions
Conduct regular stock takes and inventory monitoring
Lead a store team of approximately 5-10 people
Conduct briefings and performance evaluations
Provide coaching, mentoring and on-the-job training
Identify competency gaps and develop staff development action plans
Assess and evaluate staff performance
Ensure all staff understand SOPs and their responsibilities
Develop internal leaders from the team
Provide recommendations for staff development, promotion, rotation and performance actions
Build communication and cooperation across departments
Manage all store operational activities
Ensure product quality meets company standards
Ensure customer service standards are maintained
Control administration and cash management
Ensure Food Safety, cleanliness and store security standards are applied
Ensure all company SOPs are implemented consistently
Analyze operational problems and determine solutions
Develop and implement store improvement action plans
Monitor and evaluate store KPIs
Prepare operational and performance reports to management
Minimum education: SMA/SMK or equivalent
Minimum 3 years work experience in Retail or F&B
Must have experience as a Store Manager
Experience in the Bakery industry is an advantage
Experience leading and developing teams
Accustomed to working with sales targets and KPIs
Strong sales analysis capability
Understanding of inventory management, stock control and loss prevention
Understanding of cash management and store operational administration
Coaching, training and performance management capability
Strong leadership, problem solving and decision making skills
Able to conduct Root Cause Analysis and develop Action Plans
Proficient in Microsoft Excel and/or Google Sheets
Experienced in reading and analyzing sales and operational reports
Own vehicle and active driving license
Willing to be placed and transferred to all CV Khasanah Sari branches
Willing to work 6 days per week
Willing to work weekends, public holidays and as required by operational needs
CV Khasanah Sari is seeking experienced professionals in the Retail/F&B sector to join as Store Manager.
Retail & Consumer Products 11-50 employees
What can I earn as a Retail Store Manager