Store Manager

PT MGI GAYA HIDUP MANAJEMEN; Jakarta Utara; On-site; IDR 216,000,000 - 360,000,000; Full time

Job summary

PT MGI GAYA HIDUP MANAJEMEN in Jakarta area seeks a Store Sales Management leader to drive store performance by developing local strategies aligned with global KPIs. You will oversee a multicultural team, manage inventory and budget, and partner with HQ on campaigns.

The role emphasizes customer service, brand presentation, safety, and reporting, with opportunities to influence stores across the Jakarta region.

Qualifications

• Proven experience in retail management and team leadership.
• Experience with international brand market entry is a plus.
• Strong leadership, communication, and problem-solving skills.
• Fluency in English and Indonesian is preferred.

Responsibilities

• Drive store sales to meet targets with local strategies aligned to global KPIs.
• Recruit, train, and supervise a multicultural team in products, sales, and store policies.
• Oversee stock levels, coordinate with suppliers, and perform regular inventory checks with HQ.
• Maintain high service standards, handle customer queries and complaints to build loyalty.
• Manage store budget, cash flow, and financial reporting per HQ procedures.
• Keep store clean, organized, and visually appealing with attractive displays.
• Collaborate with marketing to implement campaigns aligned with brand guidelines.
• Ensure health and safety compliance and store security.
• Prepare KPI reports and provide insights to HQ for improvements.

Skills

Leadership

Communication

Problem solving

Customer service

IT installation basics

Education

Diploma (D3)

Tools

Retail software

Job description

Sales Management: Drive store sales to meet targets by developing kids local strategies aligned with global sales objectives and KPIs.

Staff Supervision: Recruit, train, and manage a multicultural team, ensuring staff are well-versed in products, sales techniques, and store policies.

Inventory Management: Oversee stock levels, supplier coordination, and regular inventory checks while ensuring efficient communication with headquarters.

Customer Service: Maintain high standards of service, addressing customer queries and complaints to ensure satisfaction and loyalty.

Financial Management: Manage the store’s budget, cash flow, and financial reporting, ensuring alignment with headquarters' financial procedures.

Store Presentation: Maintain a clean, organized, and visually appealing store with attractive displays and well-maintained merchandise.

Marketing & Promotions: Collaborate with marketing to implement campaigns, ensuring alignment with brand guidelines and local customer engagement.

Safety & Security: Ensure health and safety compliance while managing store security to prevent theft and loss.

Reporting & Analysis: Prepare reports on key performance metrics and provide insights to headquarters for continuous improvement.

Skills & Qualifications:

Experience: Proven experience in retail management, team leadership, and international brand market entry.

Education: Diploma (D3) preferred, but relevant experience may be considered in lieu of formal education.

Skills: Strong leadership, communication, problem-solving, customer service orientation, and proficiency in retail software. Familiarity with basic IT installation.

Language proficiency: English and Indonesian.

Attributes: Adaptable, detail-oriented, and capable of decision-making under pressure in a multicultural environment.

International Market Experience: Experience in brand expansion in Southeast Asia is a plus.

Placement : Jakarta area