Store Lead Consultant - Gresik/Pandaan/Blitar

Xiaomi Technology; Gresik; Sur place; IDR 89 280 000 - 200 880 000; Plein temps

Résumé du poste

Xiaomi Technology is seeking a proactive Store Manager to lead partner stores in Indonesia. You will oversee day-to-day operations, develop sales plans, and drive targets with the partner team while ensuring excellent customer service and adherence to VM standards.

You will coordinate with headquarters and partners to execute company strategies, manage merchandise flow, and train staff to maintain high service levels in a fast-paced retail environment.

Qualifications

• Strong willingness to engage in retail industry.
• Prior frontline retail experience preferred; familiarity with Xiaomi New Retail model is a plus.
• Over 2 years store management experience in mobile phone or consumer electronics industry is highly desirable.

Responsabilités

• Cooperate with partner store manager to complete all store operation and management work.
• Formulate store sales plans and strategies, and lead the partner team to achieve sales targets assigned by the company.
• Maintain good communication with platform and headquarters to support strategy implementation.
• Monitor merchandise turnover and coordinate replenishment with partners to ensure VM standards.
• Supervise in-store customer service, handle complaints and ensure satisfactory service experience.
• Recruit and train store employees, ensure staffing and maintain service quality.

Connaissances

Store management

Teamwork

Ownership

Learning ability

Customer service

Formation

Bachelor's degree or above

College diploma

Description du poste

Cooperate with the partner store manager to complete all store operation and management work.

Formulate store sales plans and strategies, and lead the partner team to achieve the sales targets assigned by the company.

Operation Coordination

Maintain good communication and collaboration with the platform and headquarters, and support the implementation of the company’s various strategies.

Merchandise and Display Management

Monitor merchandise turnover, coordinate with partners for timely replenishment, and ensure that merchandise displays comply with the company’s VM (Visual Merchandising) standards.

Customer Service

Supervise and manage in-store customer service, handle customer complaints, and ensure customers receive satisfactory service experience.

Team Management

Cooperate with partners to complete the recruitment and training of store employees, ensure sufficient staffing in the store, and maintain employees’ work enthusiasm and service quality.

Partner Communication

Maintain good communication and collaboration with partners to ensure the implementation of the company’s various strategies.

Qualifications

Strong willingness to engage in retail industry, excellent learning ability, and good teamwork spirit as well as a strong sense of ownership.

Prior frontline retail experience is preferred; familiarity with Xiaomi New Retail model is a plus.

Over 2 years of store management experience in mobile phone industry or consumer electronics industry is highly desirable.

College diploma or bachelor’s degree or above.