Retail Operations & Sales Lead

Xiaomi Technology; Bontang; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Xiaomi Technology Indonesia is seeking a Store Manager for its partner stores in Bontang, Kalimantan Timur. You will oversee store operations, drive sales plans, and lead the partner team to meet targets while aligning with Xiaomi's New Retail model.

You will ensure VM standards, manage inventory and displays, supervise customer service, recruit and train staff, and maintain strong partner communication to implement company strategies.

Qualifications

• 2+ years of store management experience in mobile phone or consumer electronics industries.
• Familiarity with Xiaomi New Retail model is a plus.
• Strong willingness to work in retail and own the role with responsibility.
• Excellent teamwork and sense of ownership.

Responsibilities

• Coordinate with partner store manager to complete all store operation and management work.
• Formulate store sales plans and strategies, and lead the partner team to achieve the sales targets assigned by the company.
• Maintain good communication and collaboration with the platform and headquarters, and support the implementation of the company's strategies.
• Monitor merchandise turnover, coordinate with partners for timely replenishment, and ensure displays meet VM standards.
• Supervise and manage in-store customer service, handle complaints, and ensure satisfactory service experience.
• Recruit and train store employees with partners, ensure staffing levels, and maintain service quality.
• Maintain good communication with partners to implement company strategies.

Skills

Retail management

Team leadership

Customer service

Visual merchandising

Education

Bachelor's degree or above

Job description

Xiaomi Technology Indonesia is seeking a Store Manager for its partner stores in Bontang, Kalimantan Timur. You will oversee store operations, drive sales plans, and lead the partner team to meet targets while aligning with Xiaomi's New Retail model.

You will ensure VM standards, manage inventory and displays, supervise customer service, recruit and train staff, and maintain strong partner communication to implement company strategies.