Retail Store Lead: Strategy, Ops & Team Leadership

Xiaomi Technology; Blitar; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Xiaomi Technology is seeking an experienced Store Manager to oversee partner store operations in Blitar. You will formulate store sales plans, lead partner teams, and drive targets assigned by the company.

The role requires strong frontline retail experience, a Bachelor's degree or higher, and the ability to coordinate merchandising, customer service, and staff training to ensure high service quality.

Qualifications

• 2+ years of store management experience in mobile electronics or consumer electronics.
• Bachelor’s degree or higher.
• Strong willingness to engage in retail industry with ownership and teamwork.
• Familiarity with Xiaomi New Retail model is a plus.

Responsibilities

• Coordinate with partner store manager to complete all store operation and management work.
• Formulate store sales plans and strategies, and lead the partner team to achieve the sales targets assigned by the company.
• Maintain good communication and collaboration with the platform and headquarters, and support the implementation of the company’s strategies.
• Monitor merchandise turnover, coordinate with partners for timely replenishment, and ensure that merchandise displays comply with the company’s VM standards.
• Supervise and manage in-store customer service, handle customer complaints, and ensure customers receive satisfactory service experience.
• Cooperate with partners to complete the recruitment and training of store employees, ensure sufficient staffing in the store, and maintain employees’ work enthusiasm and service quality.
• Maintain good communication and collaboration with partners to ensure the implementation of the company’s various strategies.

Skills

Teamwork

Ownership

Learning agility

Retail mindset

Education

College diploma or higher

Job description

Xiaomi Technology is seeking an experienced Store Manager to oversee partner store operations in Blitar. You will formulate store sales plans, lead partner teams, and drive targets assigned by the company.

The role requires strong frontline retail experience, a Bachelor's degree or higher, and the ability to coordinate merchandising, customer service, and staff training to ensure high service quality.