Store Lead Consultant - Belopa

Xiaomi Technology; Belopa; On-site; IDR 100,000,000 - 180,000,000; Full time

Job summary

Xiaomi Technology is seeking a Store Manager to oversee operations at partner stores in Indonesia. The role focuses on coordinating store activities, developing sales plans with partners, and ensuring adherence to Visual Merchandising standards.

The candidate should have strong retail experience, be capable of leading teams, and maintain excellent customer service. Experience with Xiaomi New Retail or electronics retail is valued; a college degree is required.

Qualifications

• Frontline retail experience is preferred; familiarity with Xiaomi New Retail model is a plus.
• Over 2 years of store management experience in mobile phone or consumer electronics industry is highly desirable.
• College diploma or bachelor’s degree or above.

Responsibilities

• Cooperate with the partner store manager to complete all store operation and management work.
• Formulate store sales plans and strategies, and lead the partner team to achieve sales targets.
• Maintain good communication and collaboration with platform and headquarters, and support the implementation of company strategies.
• Monitor merchandise turnover, coordinate with partners for replenishment, and ensure VM standards are met.
• Supervise and manage in-store customer service, handle complaints, and ensure a satisfactory service experience.
• Recruit and train store employees with partners, ensure sufficient staffing and maintain service quality.
• Maintain good communication with partners to implement company strategies.

Skills

Retail management

Team leadership

Customer service

Communication

Ownership

Learning ability

Education

Bachelor’s degree

Job description

Cooperate with the partner store manager to complete all store operation and management work.

Formulate store sales plans and strategies, and lead the partner team to achieve the sales targets assigned by the company.

Operation Coordination

Maintain good communication and collaboration with the platform and headquarters, and support the implementation of the company’s various strategies.

Merchandise and Display Management

Monitor merchandise turnover, coordinate with partners for timely replenishment, and ensure that merchandise displays comply with the company’s VM (Visual Merchandising) standards.

Customer Service

Supervise and manage in-store customer service, handle customer complaints, and ensure customers receive satisfactory service experience.

Team Management

Cooperate with partners to complete the recruitment and training of store employees, ensure sufficient staffing in the store, and maintain employees’ work enthusiasm and service quality.

Partner Communication

Maintain good communication and collaboration with partners to ensure the implementation of the company’s various strategies.

Qualifications

Strong willingness to engage in retail industry, excellent learning ability, and good teamwork spirit as well as a strong sense of ownership.

Prior frontline retail experience is preferred; familiarity with Xiaomi New Retail model is a plus.

Over 2 years of store management experience in mobile phone industry or consumer electronics industry is highly desirable.

College diploma or bachelor’s degree or above.