Store department manager

Decathlo; Jakarta Pusat; On-site; IDR 89,280,000 - 200,880,000; Full time

Benefits offered by this job

Competitive payroll + bonus

Comprehensive medical insurance

Global shareholding program

Discount on Decathlon products

New hire starter kit

Career opportunities domestic and国际

Job summary

Decathlon Indonesia is hiring a Store Department Manager to lead a sports department, grow the business, and deliver outstanding customer service. You will drive a dynamic commercial strategy that blends physical and digital channels for a seamless omnichannel experience.

The role requires strong leadership, hands-on operational execution, and a focus on sustainability and people development across Indonesia's store network.

Qualifications

• At least 1 year of experience in retail store leadership or operations management.
• Fluent in Bahasa Indonesia and English, both verbal and written.
• Strong commercial and analytical skills with ability to plan and execute strategies.
• Willingness to work in stores across Indonesia.

Responsibilities

• Lead, recruit, and develop a motivated and competent team within your department.
• Create a safe, healthy, and inclusive working environment aligned with Decathlon's core values.
• Develop and implement commercial strategies tailored to priority sports.
• Leverage customer insights and data to optimize product offerings and digital engagement.
• Maintain a best-in-class customer experience through effective merchandise presentation and sales excellence.
• Manage inventory levels, staff scheduling, and business forecasting to meet targets.
• Ensure compliance with safety and security protocols on a daily basis.

Skills

Leadership

Retail management

Customer service

Data-driven

Sales forecasting

Job description

Description

Decathlon Indonesia, part of the global Decathlon group established in 1976, believes in making high-quality sports products accessible to everyone. With presence in over 70 countries and nearly 1,700 stores worldwide, Decathlon Indonesia operates numerous stores across key cities.

As a Store Department Manager at Decathlon Indonesia, you will take ownership of a specific sports department, driving business growth while prioritizing excellent customer service and team development. You will be responsible for creating a dynamic commercial strategy that integrates physical and digital channels, ensuring an exceptional omnichannel experience for our customers.

This role requires leadership, operational execution, and a keen focus on sustainability and people development.

Key Responsibilities

• Lead, recruit, and develop a motivated and competent team within your department.
• Create a safe, healthy, and inclusive working environment aligned with Decathlon's core values.
• Develop and implement commercial strategies tailored to priority sports.
• Leverage customer insights and data to optimize product offerings and digital engagement.
• Maintain a best-in-class customer experience through effective merchandise presentation and sales excellence.
• Manage inventory levels, staff scheduling, and business forecasting to meet targets.
• Ensure compliance with safety and security protocols on a daily basis.

• Fluent in both Bahasa Indonesia and English, both verbal and written.
• At least 1 year of experience in retail store leadership or management related to operations and team supervision.
• Demonstrated commercial and analytical skills with ability to plan and execute strategies.
• Strong leadership qualities and ability to foster autonomy and responsibility within the team.
• Willingness to work in assigned store locations across Indonesia.

Competitive payroll+bonus / Comprehensive medical insurance / Global shareholding program / Discount on Decathlon product / New hire starter kit/ Various career opportunities domestic and international