Store Department Manager

Decathlon Indonesia; Bekasi; On-site; IDR 240,000,000 - 360,000,000; Full time

Benefits offered by this job

Competitive payroll + bonus

Comprehensive medical insurance

Global shareholding program

Employee discount on Decathlon product

New hire starter kit

Career opportunities domestic and国际

Job summary

Decathlon Indonesia is hiring a Store Department Manager in Bekasi to lead a sport department with intrapreneurship. You will develop people, drive a strong commercial strategy, and deliver an outstanding omnichannel customer experience while balancing People, Planet, and Business performance.

You will recruit, onboard, and nurture a high-performing team, ensure safety and inclusion, and oversee daily store operations on-site in Bekasi.

Qualifications

• Fluent in English and Bahasa Indonesia (verbal and written).
• Minimum 1 year of experience in a retail store leadership role.
• Experience in retail, store operations, or team leadership.
• Strong commercial and analytical mindset.
• Ability to manage performance, priorities, and action plans.
• Able to work on-site in Bekasi.

Responsibilities

• Develop, onboard, and lead a strong and engaged team.
• Create a safe, healthy, and inclusive work environment.
• Lead with Decathlon values and foster responsibility and autonomy.
• Leverage customer data to set ambitions and omnichannel offers.
• Create strong digital customer experiences and activate sports communities.
• Build seasonal plans and high-performing teams with the right people in place.
• Deliver a best-in-class customer experience on the shop floor, and optimize layout and stock.
• Manage loyalty initiatives and drive continuous improvement using customer feedback.
• Build and manage annual business and team plans and monitor performance.
• Ensure stock availability, accuracy, and optimized stock lifetime.
• Oversee daily store operations during duty shifts.

Skills

Store leadership

Retail management

Analytical mindset

Performance management

Prioritization & action plans

Fluent English

Fluent Bahasa Indonesia

On-site work in Bekasi

Commercial mindset

Job description

Description

DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.

Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 20+ stores in Jakarta, Bandung, Surabaya, and Yogyakarta

About the role

As a Store Department Manager, you lead a sport department as an intrapreneur. You develop people, build a strong commercial strategy, and deliver an outstanding omnichannel customer experience — while balancing People, Planet, and Business performance. This role combines leadership, commercial ownership, and hands-on field presence.

Key Responsibilities

Develop, enrich, and take care of human capital

• Recruit, onboard, and develop a strong and engaged team
• Create a safe, healthy, and inclusive work environment
• Lead with Decathlon values and foster responsibility and autonomy

Build and manage my commercial policy on priority sports

• Leverage customer data to set clear ambitions and the right omnichannel offer.
• Create strong digital customer experiences and activate sports communities.
• Build seasonal plans and high-performing teams with the right people in place.

Manage the “best in class” omnichannel customer experience

• Deliver a best-in-class customer experience on the shop floor
• Apply selling fundamentals, layout standards, and truck-to-shelf execution
• Manage and animate customer loyalty initiatives
• Use customer feedback to drive continuous improvement
• Ensure customers can find and choose products easily and independently
• Drive commercial dynamism within the department

Performance & Business Management

• Build and manage an annual business and team plan
• Monitor performance and ensure forecast reliability
• Analyze gaps between targets and results, and act accordingly
• Optimize workforce scheduling and productivity
• Manage action plans across People, Planet, and Business levers
• Ensure stock availability, accuracy, and optimized stock lifetime

Guarantee daily safety and organization of the store (Duty management)

• Ensure daily safety of people and security of goods
• Be knowledgeable about store systems and equipment
• Take responsibility for daily store operations during duty shifts

• Fluent in English and Bahasa Indonesia (verbal and written);
• Minimum 1 year of experience in a retail store leadership role;
• Experience in retail, store operations, or team leadership;
• Strong commercial and analytical mindset;
• Ability to manage performance, priorities, and action plans;
• Able to work on-site in Bekasi

Competitive payroll+bonus / Comprehensive medical insurance / Global shareholding program / Discount on Decathlon product / New hire starter kit/ Various career opportunities domestic and international