Retail Specialist (Future Store Leader)

Decathlon Indonesia; Jakarta Utara; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Competitive payroll

Bonus

Medical insurance

Shareholding program

Paid annual leave

Employee discount

Starter kit

Career opportunities

40-hour work week

2 days off per week

Job summary

DECATHLON Indonesia is hiring full-time store associates to help customers, sell products, and deliver a welcoming shopping experience. You will ensure smooth stock handling, accurate order flows, and a dynamic in-store layout aligned with campaigns.

Availability to work weekends/holidays is required; the role offers 40 hours per week, training, and a range of benefits including discounts and career opportunities across domestic and international stores.

Qualifications

• Fluent English required for full-time staff.
• Proactive customer service mindset and retail flair.
• Interest in sport and a passion for helping customers.

Responsibilities

• Satisfy customers by selling products and services and managing payments.
• Ensure in-store layout aligns with merchandising guidelines and campaigns.
• Maintain stock accuracy, manage deliveries, returns, and click & collect.

Skills

Fluent English

Bahasa Indonesia

Customer service

Retail experience

Team spirit

Job description

DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.

Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 18+ Stores in Jabodetabek, Bandung, Surabaya, and Yogyakarta

Responsibilities

1. Satisfy my customers by selling our products and services (Membuat pelanggan puas dengan menjual produk dan layanan kami)

Keep the store environment safe, be available and welcome every customer, adjust your time to customer flow, sell in-store and online, offer the loyalty program, handle payments, and manage buybacks.

2. Satisfy my customers by a commercial and dynamic layout experience (Membuat pelanggan puas dengan pengalaman layout yang komersial dan dinamis)

Apply merchandising guidelines in-store, keep displays aligned with business needs, respond quickly to alerts, highlight best-selling products (global and local), launch commercial campaigns, and adjust layouts for seasonal changes.

3. Satisfy my customers through process efficiency and stock availability (Membuat pelanggan puas melalui efisiensi proses dan ketersediaan stok)

Ensure smooth stock handling and order flows by managing deliveries, accuracy checks, returns, fitting rooms, click & collect, ship-from-store, and quality procedures.

• Fluent in English (Full Time only) & Bahasa Indonesia
• You have a passion for sport, a taste for business and looking for a retail career
• You like being out in the field, advising users of all levels, with a desire to share your passion
• Your priority is to satisfy your “sports-loving customers”!
• You are known for your team spirit and dynamism.
• You have a sense of responsibility and organization, and you know how to invest yourself according to your ambitions.
• Your playground offers real opportunities! You work hand in hand with the department manager who manages you, and you benefit from a training plan to help you succeed in all your missions.
• Availability to work flexible hours, including weekends and holidays (5 days/week)

Competitive payroll+bonus / Comprehensive medical insurance / Global shareholding program / 12 days of paid annual leave / Discount on Decathlon product / New hire starter kit/ Various career opportunities domestic and international / 40 working hours per week / 2 day offper week