Storage & Backup Engineer

Leap Digital Indonesia (PT); Jakarta Pusat; On-site; IDR 420,000,000 - 540,000,000; Full time

Job summary

Leap Digital Indonesia (PT) is seeking a Storage & Backup Engineer to operate, administer, and maintain enterprise storage and data protection infrastructure supporting GPU‑intensive workloads. The role emphasizes storage availability, performance, capacity, backup, DR, and operational continuity.

The engineer will manage SAN/NAS environments, LUNs, file exports, and multipathing, while ensuring DR readiness, capacity forecasting, and on‑call support as needed in a demanding data ecosystem.

Qualifications

• 4–7 years of experience in enterprise storage, backup, data protection, infrastructure operations, or related technical environments.
• Hands-on experience administering enterprise storage platforms from major vendors or equivalent technologies.
• Strong knowledge of enterprise SAN and NAS environments, including storage provisioning, LUNs, volumes, file system exports, zoning, and multipathing.
• Experience with Fibre Channel SAN environments, storage connectivity, and data replication.
• Experience with enterprise backup and recovery platforms such as Veeam, Commvault, Veritas NetBackup, or equivalent solutions.
• Understanding of backup policies, scheduling, retention, recovery processes, and object/archive storage tiering.
• Experience supporting high-performance or AI/GPU-oriented storage environments, including parallel file systems and high-throughput data pipelines.
• Knowledge of technologies such as GPFS, GPUDirect Storage, NVMe-oF, NFS/RDMA, or equivalent high-performance storage technologies.
• Strong Linux storage troubleshooting capabilities, including multipath, I/O scheduling, iSCSI, NFS, and storage performance analysis.
• Experience monitoring and analysing storage performance indicators such as throughput, latency, IOPS, capacity, and utilisation.
• Experience with disaster recovery, storage replication, backup recovery, and DR testing.
• Practical understanding of RPO/RTO requirements and their application to backup and disaster recovery operations.
• Experience handling storage incidents, changes, maintenance activities, firmware upgrades, and technical escalations.
• Ability to work with OEMs, vendors, infrastructure teams, and other technical stakeholders.
• Good documentation and configuration management practices.
• Fluent Bahasa Indonesia and working English.
• Willingness to provide on-call support outside the standard 8x5 operating window when required.

Responsibilities

• Administer and maintain enterprise storage environments, including SAN, NAS, and parallel file systems supporting high-performance workloads.
• Manage storage resources such as LUNs, volumes, file system exports, storage connectivity, zoning, and multipathing.
• Support high-throughput data environments and AI/GPU workloads using advanced storage and data-access technologies.
• Operate and maintain backup and recovery environments, including backup scheduling, monitoring, failure resolution, retention management, and restore activities.
• Perform regular recovery and restore testing to validate data protection and recoverability.
• Monitor storage capacity, throughput, latency, I/O performance, and overall system health.
• Perform storage performance analysis and tuning to maintain service performance for demanding workloads.
• Develop capacity and growth forecasts based on storage utilisation, workload requirements, and future infrastructure needs.
• Support data replication and disaster recovery activities, including periodic DR failover and recovery exercises.
• Ensure backup and DR activities meet defined Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements.
• Manage storage-related incidents, service requests, changes, maintenance activities, and firmware upgrades in accordance with established procedures.
• Troubleshoot storage, connectivity, and performance issues and coordinate technical escalation where required.
• Work with OEMs, vendors, and internal infrastructure teams to resolve complex storage and backup issues.
• Maintain storage configurations, technical documentation, operational procedures, configuration baselines, and compliance records.

Skills

Linux storage troubleshooting

Storage performance analysis

Capacity planning

Backup and DR concepts

On-call support

Tools

Veeam

Commvault

Veritas NetBackup

GPFS

GPUDirect Storage

NVMe-oF

Job description

The Storage & Backup Engineer is responsible for the operation, administration, and maintenance of enterprise storage and data protection infrastructure supporting high-performance GPU and data-intensive workloads. The role focuses on storage availability, performance, capacity, backup and recovery, disaster recovery, and operational continuity.

Responsibilities

• Administer and maintain enterprise storage environments, including SAN, NAS, and parallel file systems supporting high-performance workloads.
• Manage storage resources such as LUNs, volumes, file system exports,storage connectivity, zoning, and multipathing.
• Support high-throughput data environments and AI/GPU workloads using advanced storage and data-access technologies.
• Support technologies such as GPUDirect Storage, NVMe over Fabrics (NVMeoF), and high-performance parallel file systems.
• Operate and maintain backup and recovery environments, including backup scheduling, monitoring, failure resolution, retention management, and restore activities.
• Perform regular recovery and restore testing to validate data protection and recoverability.
• Monitor storage capacity, throughput, latency, I/O performance, and overall system health.
• Perform storage performance analysis and tuning to maintain service performance for demanding workloads.
• Develop capacity and growth forecasts based on storage utilisation, workload requirements, and future infrastructure needs.
• Support data replication and disaster recovery activities, including periodic DR failover and recovery exercises.
• Ensure backup and DR activities meet defined Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements.
• Manage storage-related incidents, service requests, changes, maintenance activities, and firmware upgrades in accordance with established procedures.
• Troubleshoot storage, connectivity, and performance issues and coordinate technical escalation where required.
• Work with OEMs, vendors, and internal infrastructure teams to resolve complex storage and backup issues.
• Maintain storage configurations, technical documentation, operational procedures, configuration baselines, and compliance records.

Qualifications

Must-Have Requirements

• 4–7 years of experience in enterprise storage, backup, data protection, infrastructure operations, or related technical environments.
• Hands-on experience administering enterprise storage platforms from major vendors or equivalent technologies.
• Strong knowledge of enterprise SAN and NAS environments, including storage provisioning, LUNs, volumes, file system exports, zoning, and multipathing.
• Experience with Fibre Channel SAN environments, storage connectivity, and data replication.
• Experience with enterprise backup and recovery platforms such as Veeam, Commvault, Veritas NetBackup, or equivalent solutions.
• Understanding of backup policies, scheduling, retention, recovery processes, and object/archive storage tiering.
• Experience supporting high-performance or AI/GPU-oriented storage environments, including parallel file systems and high-throughput data pipelines.
• Knowledge of technologies such as GPFS, GPUDirect Storage, NVMe-oF, NFS/RDMA, or equivalent high-performance storage technologies.
• Strong Linux storage troubleshooting capabilities, including multipath, I/O scheduling, iSCSI, NFS, and storage performance analysis.
• Experience monitoring and analysing storage performance indicators such as throughput, latency, IOPS, capacity, and utilisation.
• Experience with disaster recovery, storage replication, backup recovery, and DR testing.
• Practical understanding of RPO/RTO requirements and their application to backup and disaster recovery operations.
• Experience handling storage incidents, changes, maintenance activities, firmware upgrades, and technical escalations.
• Ability to work with OEMs, vendors, infrastructure teams, and other technical stakeholders.
• Good documentation and configuration management practices.
• Fluent Bahasa Indonesia and working English.
• Willingness to provide on-call support outside the standard 8x5 operatingwindow when required.

Preferred Qualifications

• Experience supporting GPU, AI, HPC, or other high-performance computing environments.
• Experience with large-scale storage environments and high-throughput data processing.
• Experience with advanced parallel file systems and AI-optimised storage architectures.
• Experience with storage performance optimisation and capacity planning for large-scale environments.
• Familiarity with enterprise storage platforms such as Dell EMC, NetApp, HPE, or equivalent technologies.
• Relevant professional certifications, such as: NetApp Certified Data Administrator (NCDA), Dell EMC Storage certification or equivalent, Veeam Certified Engineer (VMCE), ITIL 4 Foundation

Key Attributes

• Strong analytical and troubleshooting skills, particularly in storage performance and availability.
• Detail-oriented in system configuration, monitoring, documentation, and change activities.
• Strong understanding of storage reliability, backup, recovery, and disaster recovery principles.
• Able to analyse performance and capacity trends and identify potential infrastructure risks.
• Structured approach to incident, change, maintenance, and recovery activities.
• Strong ownership of data availability, recoverability, and operationalcontinuity.
• Effective communication and coordination with internal teams, customers,vendors, and OEM support.
• Proactive in identifying performance, capacity, backup, and availability issues.
• Comfortable working in a critical infrastructure environment with on-callresponsibilities.