Star Sales Trainee: Mulai Karir Konsultan Pendidikan

Ruangguru.Com; Garut; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Ruangguru.Com in Bandung is seeking a proactive Sales & Marketing Manager to drive group and catering opportunities for the property. You will identify new group business, negotiate contracts, and ensure seamless handover for service delivery while aiming to maximize revenue and loyalty.

The role requires a high school diploma with 2 years sales/marketing experience or a 2-year degree in a related field; you will partner with event teams to close opportunities and deliver excellent customer

Qualifications

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Responsibilities

• Identifies new group/catering business to achieve revenue goals.
• Uses negotiating skills to close on business and contracts.
• Monitors and expands opportunities to maximize revenue and occupancy.
• Delivers service excellence to drive customer loyalty and repeat business.

Skills

Sales experience

Negotiation

Customer service

Relationship building

Education

High school diploma or GED

2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Job description

Job Description

**Additional Information**

**Job Number**

**Job Category** Sales & Marketing

**Location** Jalan Ir H Juanda No 33, Bandung West 40116, Indonesia

VIEW ON MAP ( Full Time

**Located Remotely?** N

**Position Type** Management

JOB SUMMARY

Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

Education and Experience

• - High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• OR
• - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• - Identifies new group/catering business to achieve personal and property revenue goals.
• - Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• - Closes the best opportunities for the property based on market conditions and property needs.
• - Monitors same day selling procedures to maximize room revenue and control property occupancy.
• - Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Conducting Daily Sales Activities

• - Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
• - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• - Uses sales resources and administrative/support staff effectively.
• - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Providing Exceptional Customer Service

• - Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• - Services our customers in order to grow share of the account.
• - Executes and supports the company's Customer Service Standards and property's Brand Standards.