Sales Support Administrator (English Speaker)

Pt. Shantui Equipment Indonesia; Jawa Barat; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

The St. Regis Jakarta seeks a Sales Manager to proactively solicit and manage sales opportunities, ensuring timely turnover for service delivery and achieving personal sales goals.

The role focuses on building long-term, value-based relationships with customers, coordinating with off-property channels, and driving revenue growth for the location through effective market and client insights.

Qualifications

• 2-year degree with 3 years’ experience in sales and marketing or related area.
• 4-year degree with 1 year’s experience in sales and marketing or related area.

Responsibilities

• Builds and strengthens relationships with customers to enable future bookings.
• Participates in sales calls with team to acquire new business or close deals.
• Manages and ensures proper turnover to Event Management and service delivery.
• Identifies market opportunities and understands competitors and market trends.

Skills

Sales

Account management

Customer relationships

Negotiation

Communication

CRM software

Education

2-year degree in Business Administration/Marketing/Hotel & Restaurant Management or related major

4-year bachelor’s degree in Business Administration/Marketing/Hotel & Restaurant Management or related major

Tools

CRM software

Job description

Sales Manager - The St. Regis Jakarta

Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Rajawal Place Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan 12910, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets