Sr. Associate, Specialist, Digital Platform, Consumer Banking Group

DBS Bank Ltd; Jakarta Pusat; On-site; IDR 334,800,000 - 669,600,000; Full time

Job summary

DBS Bank Ltd in Jakarta invites an experienced professional to develop and maintain the digital platform for its Consumer Banking Group. You will drive seamless user experiences and collaborate across teams to deliver value.

You will analyze user data, translate business needs into scalable technical solutions, and contribute to the digital roadmap while staying ahead of industry trends. This full-time contract role is based at the Capital Place Branch in Jakarta.

Qualifications

• Minimum 5 years of experience in digital platform development or related field.
• Strong skills in web and mobile app development and cloud technologies.
• Excellent communication and collaboration skills to work cross-functional teams.
• Ability to translate business needs into technical solutions and drive digital transformation.

Responsibilities

• Develop and maintain the digital platform for the Consumer Banking Group.
• Collaborate with cross-functional teams to implement digital solutions and enhance engagement.
• Analyze user data and feedback to improve the platform.
• Provide technical guidance to stakeholders and align with strategic objectives.
• Stay updated with industry trends and contribute to the digital roadmap.
• Support delivery of the digital strategy and monitor progress.

Skills

Digital platform development

Web development

Mobile app development

Cloud technologies

Project management

Analytical skills

Communication

Job description

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, payment, forex, insurance, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Develop and maintain the digital platform for the Consumer Banking Group, ensuring seamless user experience and efficient operations
• Collaborate with cross-functional teams to identify and implement innovative digital solutions to enhance customer engagement and satisfaction
• Analyze user data and feedback to continuously improve the digital platform and address customer needs
• Provide technical expertise and support to the business stakeholders, ensuring the digital platform aligns with the organization's strategic objectives
• Stay up-to-date with industry trends and emerging technologies, and recommend appropriate solutions to drive digital transformation
• Contribute to the development and implementation of the digital roadmap, ensuring alignment with the overall business strategy

Requirements

• Minimum 5 years of experience in digital platform development or a related field
• Strong technical skills in web development, mobile app development, and cloud-based technologies
• Proficient in project management, problem-solving, and analytical skills
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Ability to think strategically and translate business requirements into technical solutions
• Demonstrated experience in driving digital transformation initiatives and delivering innovative digital products

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: Capital Place Branch

Job: Digital

Schedule: Contract (Fixed Term)

Employee Status: Full time

DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world.

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker.

In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.