Sr. Associate, Specialist, Digital Platform, Consumer Banking Group

DBS Bank; Jakarta Pusat; On-site; IDR 350,000,000 - 700,000,000; Full time

Job summary

DBS Bank Indonesia - Capital Place Branch is seeking a seasoned professional to develop and maintain the digital platform for the Consumer Banking Group, delivering seamless user experiences and efficient operations. You will collaborate across teams, analyze user data, and drive digital transformation by translating business goals into scalable technical solutions, keeping pace with industry trends.

This role offers the opportunity to shape digital products and impact customer journeys across

Qualifications

• Minimum 5 years of experience in digital platform development.
• Strong skills in web/mobile development and cloud technologies.
• Proven ability to translate business requirements into technical solutions.
• Excellent communication and collaboration with cross-functional teams.
• Experience driving digital transformation and delivering innovative products.

Responsibilities

• Develop and maintain the digital platform for the Consumer Banking Group, ensuring seamless user experience and efficient operations
• Collaborate with cross-functional teams to identify and implement innovative digital solutions to enhance customer engagement and satisfaction
• Analyze user data and feedback to continuously improve the digital platform and address customer needs
• Provide technical expertise and support to the business stakeholders, ensuring the digital platform aligns with the organization's strategic objectives
• Stay up-to-date with industry trends and emerging technologies, and recommend appropriate solutions to drive digital transformation
• Contribute to the development and implementation of the digital roadmap, ensuring alignment with the overall business strategy

Skills

Web development

Mobile app development

Cloud-based technologies

Project management

Analytical skills

Communication

Collaboration

Strategic thinking

Digital transformation

Job description

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, payment, forex, insurance, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, payment, forex, insurance, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Develop and maintain the digital platform for the Consumer Banking Group, ensuring seamless user experience and efficient operations
• Collaborate with cross-functional teams to identify and implement innovative digital solutions to enhance customer engagement and satisfaction
• Analyze user data and feedback to continuously improve the digital platform and address customer needs
• Provide technical expertise and support to the business stakeholders, ensuring the digital platform aligns with the organization's strategic objectives
• Stay up-to-date with industry trends and emerging technologies, and recommend appropriate solutions to drive digital transformation
• Contribute to the development and implementation of the digital roadmap, ensuring alignment with the overall business strategy

Requirements

• Minimum 5 years of experience in digital platform development or a related field
• Strong technical skills in web development, mobile app development, and cloud-based technologies
• Proficient in project management, problem-solving, and analytical skills
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Ability to think strategically and translate business requirements into technical solutions
• Demonstrated experience in driving digital transformation initiatives and delivering innovative digital products

Location

Capital Place Branch

Job

Digital

Schedule

Contract (Fixed Term)

Employee Status

Full time