SPA Therapist

Dijiwa Sanctuaries; Kecamatan Ubud; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Dijiwa Sanctuaries is seeking a Spa Therapist for our Korurua Dijiwa Ubud retreat. You will deliver professional massage, body, facial, and signature treatments to guests, guided by guest preferences and high service standards.

Ideal candidates have at least two years of spa therapy experience, relevant certification, and strong English communication. You will uphold hygiene, work with the spa team, and contribute to memorable wellness experiences in a luxury setting.

Qualifications

• Minimum of two years of professional spa therapy experience in hotel, resort, or wellness setting.
• Certification or diploma in massage therapy required.
• Familiarity with treatment safety, hygiene standards and product use.

Responsibilities

• Provide massage, body, facial, and signature spa treatments per guest preferences and standards.
• Conduct thoughtful consultations to understand guest needs and wellness goals.
• Prepare treatment rooms and maintain cleanliness and presentation throughout shifts.
• Monitor guest comfort during treatments and adapt approach accordingly.
• Coordinate with reception, housekeeping, and other departments to support guest journeys.
• Maintain accurate treatment records and protect guest privacy.
• Contribute ideas to enhance treatment quality and guest feedback.

Skills

Spa treatments

Guest service

Communication

Hygiene knowledge

Team collaboration

Professional appearance

Education

Diploma in massage therapy

Job description

Join the Sanctuary for the Soul at Dijiwa Sanctuaries as a Spa Therapist at our Korurua Dijiwa Ubud retreat. You will deliver thoughtful, personalized treatments that help guests feel restored, balanced, and deeply cared for. Grounded in warm Indonesian hospitality, you will combine technical expertise with a genuine guest-first mindset to create memorable wellness experiences.

This role is ideal for a dedicated spa professional who takes pride in their craft, communicates with empathy, and understands that exceptional service begins with attentive listening. You will work closely with the Spa team and other colleagues across the property to deliver seamless treatments, maintain the highest standards of hygiene and professionalism, and make every guest feel valued.

Key responsibilities

• Provide professionally delivered massage, body, facial, and other signature spa treatments according to guest preferences, treatment protocols, and Dijiwa service standards.
• Conduct thoughtful consultations to understand each guest’s needs, wellness goals, sensitivities, and expectations, then recommend suitable treatments where appropriate.
• Prepare treatment rooms, equipment, and products before each guest arrival and maintain impeccable cleanliness, hygiene, and presentation throughout the shift.
• Monitor guest comfort and wellbeing during treatments, adapting your approach with care and communicating clearly to ensure a trusted and comfortable experience.
• Coordinate with spa reception, housekeeping, and other hotel departments to support smooth guest journeys from booking through departure.
• Maintain accurate treatment records, product usage, and operational reports while protecting guest privacy and confidentiality.
• Contribute ideas and recommendations that enhance the quality of treatments, guest feedback, product sales, and the overall Dijiwa wellness experience.

Success in this role means consistently receiving positive guest feedback, demonstrating thoughtful attention to detail, and helping every guest leave feeling more relaxed and restored than when they arrived. You will succeed by building genuine relationships, working collaboratively, respecting cultural and individual differences, and taking pride in every moment of guest care.

This position matters because wellness is an essential part of the Dijiwa Sanctuaries experience. Your care, expertise, and warm presence will help guests feel truly sheltered at Korurua Dijiwa Ubud, creating a personal sanctuary for body, mind, and soul.

We welcome applicants from diverse backgrounds who share our commitment to authentic service, Indonesian cultural warmth, and genuine care for every guest.

Qualifications

Minimum of two years of professional spa therapy experience in a hotel, resort, wellness center, or similar environment. Relevant certification or diploma in massage therapy, esthetics, or spa therapy is required. Familiarity with treatment safety, hygiene standards, and product use is essential. Strong communication skills and working proficiency in English are required; knowledge of Indonesian or Balinese is advantageous.

Required Skills

• Professional competence in massage and spa treatments
• Strong guest service and empathy skills
• Excellent verbal and non-verbal communication
• Ability to conduct spa consultations and recommend suitable treatments
• Knowledge of hygiene
• safety
• and sanitation procedures
• Strong attention to detail and organizational skills
• Ability to work collaboratively in a luxury hospitality team
• Professional appearance
• conduct
• and personal presentation

Nice to Have

• Experience in a luxury hotel
• resort
• or wellness retreat
• Additional skills in beauty
• facial
• hydrotherapy
• or holistic treatments
• Knowledge of Indonesian or Balinese wellness traditions and products
• Up-selling and product recommendation experience
• Fluent English with a professional working proficiency