Spa Receptionist

Ulaman Eco Luxury Resort; Tabanan; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Ulaman Eco Luxury Resort in Bali, Indonesia is seeking a professional Receptionist to welcome guests, manage arrivals, and support front desk operations. The role requires excellent communication, a friendly demeanor, and the ability to handle inquiries and appointments efficiently.

The ideal candidate has experience in hotel front office or spa reception, proficiency with basic computer systems, and fluency in English, with additional languages a plus. Immediate joining is preferred.

Qualifications

• Previous experience as Receptionist, Spa Receptionist, or Front Office staff is preferred.
• Excellent communication and customer service skills with a friendly attitude.
• Proficient in basic computer applications and reservation/booking systems.

Responsibilities

• Greet guests and answer front desk inquiries.
• Manage reservations and bookings using hotel systems.
• Coordinate with spa and other hotel teams to ensure guest satisfaction.

Skills

Communication skills

Customer service

English language

Teamwork

Shift work

Hospitality passion

Tools

Reservation systems

Job description

• Previous experience as a Receptionist, Spa Receptionist, or Front Office staff in a hotel, resort, or spa is preferred.
• Excellent communication and customer service skills with a friendly and professional attitude.
• Proficient in basic computer applications and reservation or booking systems.
• Good command of spoken and written English; additional languages are an advantage.
• Well-groomed, courteous, and able to handle guest inquiries and appointments efficiently.
• Ability to work independently and collaboratively in a team environment.
• Willing to work shifts, weekends, and public holidays as required.
• Passion for hospitality and creating a welcoming guest experience.
• Available to join immediately.