Multi-Unit Spa Operations Manager

aksari luxury resort & spa ubud; Provinsi Bali; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

aksari luxury resort & spa ubud is seeking a seasoned Spa Operations Manager to lead our spa division across multiple locations. You will shape guest experience, set service standards, and drive profitability through budgeting, SOPs, and staff development.

The ideal candidate holds a Bachelor's in Hospitality or Spa Management, 3–5 years in spa operations or hospitality management, and proven leadership to oversee several spa venues while ensuring health, safety, and regulatory compliance.

Qualifications

• Bachelor's degree in Hospitality or Spa Management.
• 3–5 years spa operations or hospitality management experience.
• Experience overseeing multiple spa locations.
• Ability to develop SOPs and service standards.
• Budgeting, cost control, and revenue optimization experience.
• Strong leadership, communication, and problem-solving skills.
• Health, safety, hygiene, and compliance knowledge.
• Staff training and talent development experience.

Skills

Leadership

Team management

Budgeting

SOP development

Health & safety

Staff training

Revenue optimization

Spa operations

Guest experience

Regulatory compliance

MS Office

Spa software

Education

Bachelor's degree in Hospitality or Spa Management

Tools

Microsoft Office

Spa management software

Job description

aksari luxury resort & spa ubud is seeking a seasoned Spa Operations Manager to lead our spa division across multiple locations. You will shape guest experience, set service standards, and drive profitability through budgeting, SOPs, and staff development.

The ideal candidate holds a Bachelor's in Hospitality or Spa Management, 3–5 years in spa operations or hospitality management, and proven leadership to oversee several spa venues while ensuring health, safety, and regulatory compliance.