Solution Consultant -ID

Tdecision Malaysia Sdn Bhd; Jakarta Utara; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

TrustDecision is seeking a qualified Solutions Consultant to join our fast-growing fintech risk management team in Indonesia. You will blend management skills, business knowledge, and client-facing acumen to support sales and delivery, while driving regional market expansion.

Responsibilities include pre-sales consulting, solution planning, presentations, bid support, and development of sales tools. Ideal candidates have 3+ years in solutions or consulting and strong communication abilities.

Qualifications

• Bachelor’s degree or higher with solid knowledge base and systematic thinking.
• Strong understanding of risk management, big data, ML, data mining, AI, modeling.

Responsibilities

• Provide IT consulting and solution services to enterprise clients based on risk management and anti-fraud products.
• Assist the sales team with pre-sales consulting according to industry characteristics and trends.
• Provide pre-sales and technical support for projects, including business consulting, solution planning and presentations, product demonstrations, bid documents, and sales guidance.
• Develop and train sales tools, including industry solutions, presentation materials, client case studies, and competitor analysis.
• Train sales personnel on pre-sales product knowledge, industry insights, and presentation skills.
• Assist the delivery team in confirming customer requirements, system implementation, and project acceptance.
• Organize and coordinate POC projects, manage testing progress and quality, and support POC reporting.
• Assist in planning and executing marketing campaigns and developing regional market expansion strategies.
• Provide feedback to the product team on customer product improvement needs to enhance market share.

Skills

Pre-sales consulting

Sales tools development

Presentation skills

Bid management

Client communication

Education

Bachelor’s degree or higher

Tools

Big data

Data mining

Job description

An excellent opportunity to join a super fast growing unicorn FinTech company ( https://trustdecision.com/ ) specializing in risk management and anti-fraud services . The ideal candidate will have a strong academic background and looking to move into an exciting fast paced environment. You will combine your management skills, business knowledge, and personality in a client facing position with huge potential for development & career progression.

Main Responsibilities:

Provide IT consulting and solution services to enterprise clients based on the company's risk management, anti-fraud, and other products. Assist the sales team with pre-sales consulting according to industry characteristics and trends.

Provide pre-sales and technical support for projects, including business consulting, solution planning and presentations, product demonstrations, bid document preparation, and guidance for sales activities.

Develop and train sales tools, including industry solutions, presentation materials, client case studies, and competitor analysis.

Train sales personnel on pre-sales product knowledge, industry insights, and presentation skills.

Assist the delivery team in confirming customer requirements, system implementation, and project acceptance.

Organize and coordinate POC (Proof of Concept) projects, manage testing progress and quality, and support POC summary reporting.

Assist in the planning and execution of marketing campaigns, and develop regional market expansion strategies.

Provide feedback to the product team on customer product improvement needs to enhance market share.

Requirements:

English can be used as the working language.

Bachelor’s degree or higher, with a solid knowledge framework and systematic thinking, familiar with risk management, big data, machine learning, data mining, AI, modeling, and related technologies.

Over 3 years of experience in solutions or consulting work. Candidates with experience in credit risk, anti-fraud risk, or big data security are preferred.

Strong pre-sales expertise, with an understanding of the latest developments and trends in the fintech risk management industry. Experience in the fintech sector is a plus.

Excellent communication and solution writing skills, with the ability to analyze and summarize effectively. Capable of resolving customer issues encountered during product usage.

Positive, optimistic, and strong in communication, with great learning ability. Able to communicate across departments and collaborate within teams.

Rich experience in pre-sales consulting and bidding processes.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Solutions Consultant?