Shift Lead - Warehouse (Pekalongan)

Shopee; Surakarta; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Shopee Indonesia is seeking a Warehouse Operations Supervisor to oversee inbound, outbound, and inventory control, ensuring accuracy, safety, and process discipline across the warehouse. This role requires strong leadership, stakeholder management, and the ability to optimize workflows to support timely order fulfillment.

The incumbent will coordinate with multiple departments, manage manpower and schedules, and drive continuous improvement initiatives to meet KPIs and SLAs in a fast-paced

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or related field.
• Minimum 1–3 years of experience in warehouse operations with supervisory experience.
• Solid knowledge of end-to-end warehouse flows: Inbound, Outbound, Inventory control.
• Proven ability to manage schedules, manpower planning, and KPI/SLA performance.

Responsibilities

• Monitor and maintain safe, clean, organized working area according to standards.
• Manage daily warehouse operations to ensure effectiveness, accuracy, and target achievement.
• Oversee inbound, outbound, and inventory processes end-to-end.
• Control activities based on KPI and SLA targets.
• Manage manpower allocation and schedules.
• Develop team performance and competencies.
• Coordinate with related departments to support smooth workflows.
• Ensure accuracy in warehouse processes and administrative tasks.
• Drive continuous improvement to boost productivity and performance.

Skills

Leadership

Stakeholder management

Process improvement

Team supervision

Education

Bachelor’s degree in Supply Chain/Logistics

Tools

WMS software

Microsoft Excel

Job description

Job Description

• Monitor working area remains safe, clean, and organized in accordance with company standards
• Manage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievement
• Oversee end-to-end Inbound, Outbound, and Inventory processes
• Control operational activities based on established KPI and SLA targets
• Manage manpower allocation and operational team schedules effectively
• Develop team performance, discipline, and operational competencies
• Coordinate with related departments to support smooth operational processes
• Ensure accuracy in warehouse processes and administrative activities
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field
• Minimum of 1–3 years of experience in warehouse operations, logistics, or supply chain, with proven supervisory or team leadership experience
• Solid functional knowledge of end-to-end warehouse flows, including Inbound, Outbound, and Inventory control
• Proven ability to manage recurring operational schedules, manpower planning, and daily performance deliverables against strict KPIs and SLAs
• Proficiency in handling warehouse management systems (WMS) and Microsoft Office tools (specifically Excel and Spreadsheets) for reporting
• Strong leadership and stakeholder management skills, with the capability to collaborate effectively across departments in a structured environment