Shift Lead - Warehouse (Pekanbaru)

Shopee; Kota Medan ᯔᯩᯑᯉ᯲; Sur place; IDR 120 000 000 - 200 000 000; Plein temps

Résumé du poste

Shopee Indonesia is seeking a Warehouse Supervisor to oversee daily warehouse operations, ensuring safety, organization, and accuracy in inbound, outbound, and inventory processes. You will manage manpower, monitor KPIs, and drive improvements across departments to meet targets.

The role requires a Bachelor’s degree in a related field with 1–3 years of supervisory warehouse experience and proficiency in WMS and Excel. Strong leadership is essential for success in a fast-paced environment.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field.
• 1–3 years in warehouse operations with supervisory experience.
• Strong knowledge of inbound, outbound, and inventory control.
• Ability to manage schedules, manpower planning, and daily KPIs/SLAs.
• Proficiency with WMS and Excel for reporting.
• Strong leadership and cross-department collaboration.

Responsabilités

• Ensure the warehouse area is safe, clean, and organized.
• Manage daily warehouse operations to achieve targets.
• Oversee end-to-end inbound, outbound, and inventory processes.
• Control activities based on KPIs and SLAs.
• Manage manpower allocation and team schedules.
• Develop team performance and operational competencies.
• Coordinate with related departments to support processes.
• Ensure accuracy in warehouse processes and admin tasks.
• Drive continuous improvement to productivity.

Connaissances

Team leadership

Stakeholder management

People management

Analytical skills

Formation

Bachelor’s degree in Supply Chain Management / Logistics / Industrial Engineering

Outils

Warehouse Management System (WMS)

Microsoft Excel

Description du poste

Job Description

• Monitor working area remains safe, clean, and organized in accordance with company standards
• Manage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievement
• Oversee end-to-end Inbound, Outbound, and Inventory processes
• Control operational activities based on established KPI and SLA targets
• Manage manpower allocation and operational team schedules effectively
• Develop team performance, discipline, and operational competencies
• Coordinate with related departments to support smooth operational processes
• Ensure accuracy in warehouse processes and administrative activities
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field
• Minimum of 1–3 years of experience in warehouse operations, logistics, or supply chain, with proven supervisory or team leadership experience
• Solid functional knowledge of end-to-end warehouse flows, including Inbound, Outbound, and Inventory control
• Proven ability to manage recurring operational schedules, manpower planning, and daily performance deliverables against strict KPIs and SLAs
• Proficiency in handling warehouse management systems (WMS) and Microsoft Office tools (specifically Excel and Spreadsheets) for reporting
• Strong leadership and stakeholder management skills, with the capability to collaborate effectively across departments in a structured environment