Lead - Warehouse (Malang)

Shopee; Kota Yogyakarta; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Shopee is seeking an experienced Warehouse Operations Lead to oversee daily warehouse activities, ensure safety, accuracy, and timely processing of inbound, inventory, and outbound goods in Yogyakarta.

You will monitor KPIs, drive continuous improvement, manage staffing and schedules, and work cross-functionally to support smooth operations, reporting to logistics leadership.

Qualifications

• Bachelor’s degree in Logistics or Management preferred.
• 3–5 years in warehouse/logistics operations with leadership experience.
• Strong understanding of inbound, outbound, inventory control, stock accuracy, and WMS processes.
• Able to monitor KPIs: productivity, SLA, NFR, LSR, and inventory accuracy.

Responsibilities

• Oversee and monitor that the working area remains safe, clean and organized per company standards.
• Manage daily warehouse operations to ensure effectiveness, accuracy and target achievement.
• Ensure daily inbound, inventory and outbound processes are carried out properly and accurately.
• Monitor and oversee that operations KPIs are achieved per productivity, SLA, NFR, LSR targets.
• Ensure the team collaborates with related departments to support smooth operations.
• Ensure accuracy in warehouse processes and administrative activities.
• Drive continuous improvement to enhance productivity and performance.
• Manage manpower allocation and team schedules effectively.
• Develop team performance, discipline and operational competencies.

Skills

Leadership

Problem solving

Communication

Data analysis

Excel/Sheets

Education

Bachelor’s degree in Logistics/Management

Tools

WMS

Excel

Job description

Job Description

• Oversee and monitor working area remains safe, clean, and organized in accordance with company standards.
• Manage and ensure daily warehouse operations to ensure effectiveness, accuracy, and target achievement.
• Ensure that all daily inbound, inventory, outbound operational processes, are carried out properly and accurately.
• Monitor and oversee that all operations KPIs are achieved in accordance with productivity, LSR, and SLA targets.
• Ensure the team to collaborate with related departments to support smooth operational processes.
• Ensure the team related accuracy in warehouse processes and administrative activities.
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance.
• Manage manpower allocation and operational team schedules effectively.
• Develop team performance, discipline, and operational competencies.

Requirements

• Minimum Bachelor’s degree (S1) from any major, preferably in Logistics or Management
• Minimum 3–5 years of experience in warehouse/logistics operations, including team leadership experience
• Strong understanding of inbound, outbound, inventory control, stock accuracy, and warehouse management processes
• Able to monitor operational KPIs such as productivity, SLA, NFR, LSR, and inventory accuracy
• Strong leadership, problem-solving, and communication skills
• Proficient in Microsoft Excel/Google Sheets for reporting and data analysis
• Familiar with SOP, Work Instructions (WI), and safety implementation in warehouse areas
• Able to coordinate cross-functionally and handle daily operational issues
• Willing to work in shifts and be mobile according to operational needs