Shift Lead - Warehouse (Kab. Tangerang)

Shopee; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Shopee is seeking a Warehouse Operations Supervisor to lead daily warehouse activities in Jakarta. You will oversee inbound, outbound, and inventory processes, ensure KPI and SLA targets are met, and manage manpower and schedules. Collaboration across departments and drive for continuous improvement are essential.

Ideal candidates have a degree in SCM or related field and 1–3 years of supervisory warehouse experience, with strong knowledge of WMS and Excel for reporting.

Qualifications

• Bachelor’s degree in SCM, Logistics, Industrial Engineering, or related field.
• 1–3 years of warehouse ops with supervisory responsibility.
• Solid knowledge of inbound, outbound and inventory control processes.
• Experience with WMS and Excel for reporting.

Responsibilities

• Monitor and maintain a safe, clean, and organized working area.
• Manage daily warehouse operations to ensure effectiveness, accuracy, and target achievement.
• Oversee end-to-end Inbound, Outbound, and Inventory processes.
• Control activities based on established KPIs and SLAs.
• Manage manpower allocation and operation team schedules.
• Develop team performance, discipline, and competencies.
• Coordinate with related departments to support smooth processes.
• Ensure accuracy in warehouse processes and administrative tasks.
• Drive continuous improvement to enhance productivity and performance.

Skills

Team leadership

KPI management

Stakeholder management

Problem solving

Education

Bachelor’s degree in SCM/Logistics/Industrial Engineering

Tools

WMS

Excel

Job description

Job Description

• Monitor working area remains safe, clean, and organized in accordance with company standards
• Manage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievement
• Oversee end-to-end Inbound, Outbound, and Inventory processes
• Control operational activities based on established KPI and SLA targets
• Manage manpower allocation and operational team schedules effectively
• Develop team performance, discipline, and operational competencies
• Coordinate with related departments to support smooth operational processes
• Ensure accuracy in warehouse processes and administrative activities
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field
• Minimum of 1–3 years of experience in warehouse operations, logistics, or supply chain, with proven supervisory or team leadership experience
• Solid functional knowledge of end-to-end warehouse flows, including Inbound, Outbound, and Inventory control
• Proven ability to manage recurring operational schedules, manpower planning, and daily performance deliverables against strict KPIs and SLAs
• Proficiency in handling warehouse management systems (WMS) and Microsoft Office tools (specifically Excel and Spreadsheets) for reporting
• Strong leadership and stakeholder management skills, with the capability to collaborate effectively across departments in a structured environment