Shift Lead - Warehouse (Jakarta)

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

amIT Global Solutions Sdn Bhd in Indonesia seeks a Warehouse Operations Supervisor to oversee inbound, outbound and inventory flows, ensuring KPI and SLA targets are met.

You will lead a team, manage manpower and schedules, and drive continuous improvement while coordinating with cross-functional departments. A Bachelor’s degree in SCM/Logistics or related field and 1–3 years of supervisory warehousing experience are required. Proficiency with WMS and Excel is preferred.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or related field.
• 1–3 years of supervisory or team leadership experience in warehouse operations.
• Solid knowledge of inbound, outbound, and inventory control processes.
• Ability to manage manpower planning and daily KPIs against SLAs.
• Proficiency with WMS and Excel for reporting.

Responsibilities

• Monitor safe, clean, and organized working areas in line with company standards.
• Manage daily warehouse operations to ensure effectiveness, accuracy, and target achievement.
• Oversee end-to-end inbound, outbound, and inventory processes.
• Control activities based on KPIs and SLA targets.
• Manage manpower allocation and team schedules effectively.
• Develop team performance, discipline, and operational competencies.
• Coordinate with related departments to support smooth processes.
• Ensure accuracy in warehouse processes and administrative activities.
• Drive continuous improvement initiatives to boost productivity and performance.

Skills

Team leadership

Stakeholder management

Process improvement

Scheduling

Education

Bachelor's degree in SCM / Logistics / IE

Tools

WMS

Excel

Job description

Job Description:

• Monitor working area remains safe, clean, and organized in accordance with company standards
• Manage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievement
• Oversee end-to-end Inbound, Outbound, and Inventory processes
• Control operational activities based on established KPI and SLA targets
• Manage manpower allocation and operational team schedules effectively
• Develop team performance, discipline, and operational competencies
• Coordinate with related departments to support smooth operational processes
• Ensure accuracy in warehouse processes and administrative activities
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance

Requirements:

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field
• Minimum of 1-3 years of experience in warehouse operations, logistics, or supply chain, with proven supervisory or team leadership experience
• Solid functional knowledge of end-to-end warehouse flows, including Inbound, Outbound, and Inventory control
• Proven ability to manage recurring operational schedules, manpower planning, and daily performance deliverables against strict KPIs and SLAs
• Proficiency in handling warehouse management systems (WMS) and Microsoft Office tools (specifically Excel and Spreadsheets) for reporting
• Strong leadership and stakeholder management skills, with the capability to collaborate effectively across departments in a structured environment