Serviec & Cashier Staff

CV Amagi Villa Utama; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 33,480,000 - 46,872,000; Full time

Job summary

CV Amagi Villa Utama is looking for a hospitality-minded cashier to support daily service at our F&B venue. You will handle payments, operate the POS, and greet guests during their dining experience.

Responsibilities include taking orders, assisting in the kitchen/pastry section, and ensuring clean tables while maintaining a positive attitude under busy periods.

Qualifications

• Minimum SMA/SMK education or equivalent (hospitality or tourism qualifications preferred).
• Minimum 1 year experience in F&B, service, or cashier roles (fresh graduates with strong communication skills welcome).
• Neat, clean, and professional appearance.
• Able to work shifts (including weekends and public holidays).
• Good communication and clarity in speech.

Responsibilities

• Process customer payments quickly, accurately, and courteously using cash, credit/debit cards, and digital payment methods (QRIS, e-wallet).
• Operate the cash register and POS system correctly.
• Perform cash count at the beginning and end of each shift.
• Greet and welcome customers in a friendly manner upon arrival and departure.
• Present menu options and provide product recommendations to customers.
• Take customer orders and communicate them to the kitchen and pastry section.
• Serve food and beverages with courtesy and professionalism.
• Ensure dining tables are clean, organised, and ready for the next customers.
• Handle customer complaints with a positive and solution-focused attitude.

Skills

Customer service

Cash handling

POS operation

Communication

Teamwork

Education

High School Diploma / SMK

Tools

POS system

Job description

This role combines cashier and service responsibilities in a food and beverage establishment. You will process customer payments accurately and efficiently, operate POS systems, and provide friendly, professional service to guests throughout their dining experience.

Key responsibilities

Process customer payments quickly, accurately, and courteously using cash, credit/debit cards, and digital payment methods (QRIS, e-wallet)

Operate the cash register and POS system correctly

Perform cash count at the beginning and end of each shift

Greet and welcome customers in a friendly manner upon arrival and departure

Present menu options and provide product recommendations to customers

Take customer orders and communicate them to the kitchen and pastry section

Serve food and beverages with courtesy and professionalism

Ensure dining tables are clean, organised, and ready for the next customers

Handle customer complaints with a positive and solution-focused attitude

About you

Minimum SMA/SMK education or equivalent (hospitality or tourism qualifications preferred)

Minimum 1 year experience in F&B, service, or cashier roles (fresh graduates with strong communication skills welcome)

POS system experience preferred

Neat, clean, and professional appearance

Friendly, service-oriented with strong customer service mindset

Good communication and clarity in speech

Detail-oriented, honest, and responsible with financial transactions and cash handling

Able to work effectively in a team and under pressure during busy periods

Willing to work shifts (morning/afternoon/evening) including weekends and public holidays

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