Service Coordinator: Planning, Dispatch & Customer Care

Atlas Copco; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Atlas Copco in Jakarta, Indonesia is seeking a Service Coordinator to support the CTS Operation & Technical team. You will plan interventions, ensure procedures are completed, and contribute to data quality and KPIs while delivering high-quality service to customers.

You will interact with customers and internal teams, prioritize requests, and maintain clear communication. This on-site role offers growth through exposure to a global network and diverse projects.

Qualifications

• 1 year of experience in an operations function.
• Strong analytical and problem-solving abilities.
• Good organizational and time management skills.
• Excellent communication skills across levels; Mandarin is a plus.

Responsibilities

• Plan interventions in the assigned area for tentative and fixed schedules.
• Complete all procedures before moving to the next task to maintain data quality and KPIs.
• Communicate clearly with customers, aiming to exceed expectations.
• Prioritize stakeholder requests effectively, both internally and externally.

Skills

Analytical skills

Communication skills

Organizational skills

Time management

Mandarin (advantage)

Job description

Atlas Copco in Jakarta, Indonesia is seeking a Service Coordinator to support the CTS Operation & Technical team. You will plan interventions, ensure procedures are completed, and contribute to data quality and KPIs while delivering high-quality service to customers.

You will interact with customers and internal teams, prioritize requests, and maintain clear communication. This on-site role offers growth through exposure to a global network and diverse projects.