Service Coordinator

Atlas Copco; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Atlas Copco in Jakarta, Indonesia is seeking a Service Coordinator to support the CTS Operation & Technical team. You will plan interventions, ensure procedures are completed, and contribute to data quality and KPIs while delivering high-quality service to customers.

You will interact with customers and internal teams, prioritize requests, and maintain clear communication. This on-site role offers growth through exposure to a global network and diverse projects.

Qualifications

• 1 year of experience in an operations function.
• Strong analytical and problem-solving abilities.
• Good organizational and time management skills.
• Excellent communication skills across levels; Mandarin is a plus.

Responsibilities

• Plan interventions in the assigned area for tentative and fixed schedules.
• Complete all procedures before moving to the next task to maintain data quality and KPIs.
• Communicate clearly with customers, aiming to exceed expectations.
• Prioritize stakeholder requests effectively, both internally and externally.

Skills

Analytical skills

Communication skills

Organizational skills

Time management

Mandarin (advantage)

Job description

Your role and day-to-day

Your role

Bring your curiosity to work as our next Service Coordinator. You will be part of our CTS Operation & Technical team reporting to Planner Supervisor. In this role, your mission is to completes all procedures and tasks before tackling the next, contributing to data quality, KPIs and customer satisfaction. You will contribute directly to how we create high‑quality products and solutions for our customers.

Your day-to-day

• Planning job intervention on respected area for the tentative and fix schedule


• Completes all procedures and tasks before tackling the next, contributing to data quality, KPIs and customer satisfaction


• Communicating clearly and correctly with our customers, exceeding expectation


• Correctly prioritizes the different stakeholder’s requests, both internally and externally

Your Skills And Experience

• You have 1 year of experience, working in operation function


• Good analytical and problem solving skills


• Good organizational and time management skill


• Demonstrate good communication skills on all levels - Task and Customer oriented


• Preferable have experiences and fresh graduates are welcome and good communication with Mandarin will be an advantage

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your Compensation And Benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

Your location

This role requires you to work on‑site at our office in Jakarta, Indonesia. You will be part of a dynamic team and enjoy the benefits of face‑to‑face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Zaky Binangun Septa, [e-mail]

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.